Donner Music

14748 Nelson Avenue Unit D, City of Industry, 91744, Los Angeles, United States
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1.80
Based on 20 Reviews

5

5.00%

4

15.00%

3

0.00%

2

15.00%

1

65.00%
About Donner Music

Donner is a young musical instrument brand Founded in 2012. Crafting well-designed and affordable musical instruments and accessories, and getting them into people's hands so they can make great music is our mission. You make the music. We help you get there.

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Consumer
CA

0 star 0 star Piano broke down less than a year. Contacted customer service promised me a refund. 2 months never received the refund. And they stopped communication with me. Ignored my phone calls my emails. Avoid donner music at all cost because u will you waste money and never get it back!

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Clemency Rubinstein
GB

Once Donner replied they were helpful Once Donner replied they were helpful. The digital piano was swiftly replaced once we had answered a few questions, tried a few things and sent a video. They have said we can donate the faulty one somewhere so an old folks home will probably be delighted. There was no nonsense of having the first one back to look at before replacing it. Now we have one without buzz and are enjoying it.

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Andrei
CA

Never never never ever ever buy from them Their customer support is absolute garbage. Not able to get a return, requested within 30 days as they advertise. Terrible company.

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Sergiy Yun
UA

I have ordered a piano I have ordered a piano. however later during the day i was gifted a piano by my wife, so didn't need it anymore. I have contacted the CX. Firstly Phone doesn't work and no chance to contact them. Then i sent about 50 emails already to the only way of contacting them. And ABSOLUTELY NO REPLY. Not even acknowledgment, that they have received it! I will never recommend this company to anyone. Completely horrible. So they sent it regardless. Now i still can't get any contact from them for a whole week!!

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Ryan Wallace
DE

Ordered a DDP-60 digital keyboard Ordered a DDP-60 digital keyboard, came with a broken key and faulty programming in some of the keys. I have been trying for a month to get a return shipping label and a refund. Absolutely zero response from customer service. Do not buy anything from them.

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