Ordered boots and had the money taken… Ordered boots and had the money taken from my account on March 3rd. Still no boots in sight and no response to my multiple emails. Instagram says shop is no longer open. DO NOT ORDER FROM THIS COMPANY

Order no where in sight Now almost 12 weeks since my order - no boots in sight nor any sort of communication that they may be on their way. Multiple emails, with very vague responses (if they do respond!). Overall a disappointing experience for an otherwise seemingly luxury brand.

Can’t get my refund My order of £400 took months to arrived after chasing for weeks. Once arrived the boots don’t fit even tho it’s my size. I have now emailed them for weeks and left them messages on social media about my return but no response apart from one email saying they do not give refunds to UK. THIS IS ILLEGAL! I’m stuck with my order that I can’t wear not get a refund. Don’t buy anything from them because if it don’t fit you can’t get a refund. When making comments on social media they just remove the posts

Boots never sent. Lost my money Ordered (very expensive) boots almost a month ago and haven’t heard from them since. The money was taken off my credit card immediately. I wrote several e-mails but they do not get back to me. Don’t trust this company!

I placed an order Feb 11 and financed… I placed an order Feb 11 and financed through Affirm! Neither will refund!! Beware of using affirm!!!