I placed an order Feb 11 and financed… I placed an order Feb 11 and financed through Affirm! Neither will refund!! Beware of using affirm!!!

Can’t get my refund My order of £400 took months to arrived after chasing for weeks. Once arrived the boots don’t fit even tho it’s my size. I have now emailed them for weeks and left them messages on social media about my return but no response apart from one email saying they do not give refunds to UK. THIS IS ILLEGAL! I’m stuck with my order that I can’t wear not get a refund. Don’t buy anything from them because if it don’t fit you can’t get a refund. When making comments on social media they just remove the posts

Does not deliver products Does not deliver products, i have an order from over 8 months ago which had yet to be delivered , also customer support is not helpful with dolving any issue, and often simply doent respond. Dont spend your money with them, they will never send you anything

After nine weeks I received the boots I… After nine weeks I received the boots I ordered, they are gorgeous and thank heavens they fit, because I don’t think I would have been willing to wait another nine weeks for a replacement. This company makes a beautiful product, but needs to improve their communication. To their credit they did reach out, after I left a previous review on Trust Pilot, and apologized for the delays and the lack of communication. I will shop with Alessandro Vasini again because the products are excellent, I just won’t expect to receive my purchase for a couple months.

Fraudulent Company / Scam I have been trying to contact customer service for weeks to ask about my order and have received no reply. I have emailed the sales department, service department, PR department, investors department and none of them reply. DO NOT ORDER ANYTHING FROM THIS FRAUDULENT COMPANY.