After nine weeks I received the boots I… After nine weeks I received the boots I ordered, they are gorgeous and thank heavens they fit, because I don’t think I would have been willing to wait another nine weeks for a replacement. This company makes a beautiful product, but needs to improve their communication. To their credit they did reach out, after I left a previous review on Trust Pilot, and apologized for the delays and the lack of communication. I will shop with Alessandro Vasini again because the products are excellent, I just won’t expect to receive my purchase for a couple months.

Outstanding brand and customer service I must say the customer service towards me is genuinely INSANELY good ! They honor and respect me as a long term customer . I’ve been around since the beginning . They are always willing to help and go the extra mile or even two . I love this brand more than any other brand . They are what SLP used to be years ago and even better . Much love !!!!!

Ordered boots and had the money taken… Ordered boots and had the money taken from my account on March 3rd. Still no boots in sight and no response to my multiple emails. Instagram says shop is no longer open. DO NOT ORDER FROM THIS COMPANY

Boots never sent. Lost my money Ordered (very expensive) boots almost a month ago and haven’t heard from them since. The money was taken off my credit card immediately. I wrote several e-mails but they do not get back to me. Don’t trust this company!

I placed an order Feb 11 and financed… I placed an order Feb 11 and financed through Affirm! Neither will refund!! Beware of using affirm!!!