judith stupp
GBAfter nine weeks I received the boots I… After nine weeks I received the boots I ordered, they are gorgeous and thank heavens they fit, because I don’t think I would have been willing to wait another nine weeks for a replacement. This company makes a beautiful product, but needs to improve their communication. To their credit they did reach out, after I left a previous review on Trust Pilot, and apologized for the delays and the lack of communication. I will shop with Alessandro Vasini again because the products are excellent, I just won’t expect to receive my purchase for a couple months.
Bisika
AUThis is a follow up review regarding… This is a follow up review regarding Alessandro Vasini. Since my review, Anna from their Sales team has rectified the order and it has been received as she promised. I greatly appreciate Anna dealing with this matter efficiently, hearing my and taking on board my feedback about my experience and concerns. I appreciate that they have had significant issues with logistics and distribution and take that on board. The measure of a good company is how complaints are dealt with. Again, appreciate Anna committing to getting this resolved.
Uma
NLBoots never sent. Lost my money Ordered (very expensive) boots almost a month ago and haven’t heard from them since. The money was taken off my credit card immediately. I wrote several e-mails but they do not get back to me. Don’t trust this company!
JOE
GBOutstanding quality I have a few pairs of Vasini boots and have to say this brand makes absolutely the best boots in the market. Especially at this price point. Delivery has been a bit slow on my last order as apparently they had some production issues but it is still definitely worth the wait. Usually I received the orders in a couple of weeks, directly shipped from Italy. I can see it is an hand made product but also the design is very sophisticated and upscale. Always get a lots of compliments. With good care these boots will last for a long time because it is all good leather and everything is stitched together for durability. I think it is totally worth the price. I also have a leather jacket which looks super rich and a pair of very cool sunglasses, the Harrison. Very happy with all products, jacket and sunglasses arrived in just a few days.
Ray Avilez
GBMy new Alessandro Vasini's Texas… My new Alessandro Vasini's Texas Harness in black, boots is just perfection for my many western eclectic looks this winter. The leather texture is exquisite and comfortable as his timeless design. The shipping was faster than my boots in my feet. Ready to go out.