Ray Avilez
GBMy new Alessandro Vasini's Texas… My new Alessandro Vasini's Texas Harness in black, boots is just perfection for my many western eclectic looks this winter. The leather texture is exquisite and comfortable as his timeless design. The shipping was faster than my boots in my feet. Ready to go out.
Dillon Smith
GBFraudulent Company / Scam I have been trying to contact customer service for weeks to ask about my order and have received no reply. I have emailed the sales department, service department, PR department, investors department and none of them reply. DO NOT ORDER ANYTHING FROM THIS FRAUDULENT COMPANY.
Tracey Bailey
GBOrdered boots and had the money taken… Ordered boots and had the money taken from my account on March 3rd. Still no boots in sight and no response to my multiple emails. Instagram says shop is no longer open. DO NOT ORDER FROM THIS COMPANY
judith stupp
GBAfter nine weeks I received the boots I… After nine weeks I received the boots I ordered, they are gorgeous and thank heavens they fit, because I don’t think I would have been willing to wait another nine weeks for a replacement. This company makes a beautiful product, but needs to improve their communication. To their credit they did reach out, after I left a previous review on Trust Pilot, and apologized for the delays and the lack of communication. I will shop with Alessandro Vasini again because the products are excellent, I just won’t expect to receive my purchase for a couple months.
B Ran
AUOrder no where in sight Now almost 12 weeks since my order - no boots in sight nor any sort of communication that they may be on their way. Multiple emails, with very vague responses (if they do respond!). Overall a disappointing experience for an otherwise seemingly luxury brand.