After nine weeks I received the boots I… After nine weeks I received the boots I ordered, they are gorgeous and thank heavens they fit, because I don’t think I would have been willing to wait another nine weeks for a replacement. This company makes a beautiful product, but needs to improve their communication. To their credit they did reach out, after I left a previous review on Trust Pilot, and apologized for the delays and the lack of communication. I will shop with Alessandro Vasini again because the products are excellent, I just won’t expect to receive my purchase for a couple months.

Fraudulent Company / Scam I have been trying to contact customer service for weeks to ask about my order and have received no reply. I have emailed the sales department, service department, PR department, investors department and none of them reply. DO NOT ORDER ANYTHING FROM THIS FRAUDULENT COMPANY.

This is a follow up review regarding… This is a follow up review regarding Alessandro Vasini. Since my review, Anna from their Sales team has rectified the order and it has been received as she promised. I greatly appreciate Anna dealing with this matter efficiently, hearing my and taking on board my feedback about my experience and concerns. I appreciate that they have had significant issues with logistics and distribution and take that on board. The measure of a good company is how complaints are dealt with. Again, appreciate Anna committing to getting this resolved.

Killer Boots!! After 3 months my boots arrived and they are F*n amazing! Im a bit ashamed of myself for having sent harassing emails demanding they be sent quicker. Spoiled american mentality! They arrived in perfect presentation and are exactly what I thought I was getting. I ordered keith boots and i was smart enough to go up a 1/2 size and they fit like a glove. Thank you and sincere apologies for being an ass in the process of receiving these.

Outstanding brand and customer service I must say the customer service towards me is genuinely INSANELY good ! They honor and respect me as a long term customer . I’ve been around since the beginning . They are always willing to help and go the extra mile or even two . I love this brand more than any other brand . They are what SLP used to be years ago and even better . Much love !!!!!