B Ran
AUOrder no where in sight Now almost 12 weeks since my order - no boots in sight nor any sort of communication that they may be on their way. Multiple emails, with very vague responses (if they do respond!). Overall a disappointing experience for an otherwise seemingly luxury brand.
judith stupp
GBAfter nine weeks I received the boots I… After nine weeks I received the boots I ordered, they are gorgeous and thank heavens they fit, because I don’t think I would have been willing to wait another nine weeks for a replacement. This company makes a beautiful product, but needs to improve their communication. To their credit they did reach out, after I left a previous review on Trust Pilot, and apologized for the delays and the lack of communication. I will shop with Alessandro Vasini again because the products are excellent, I just won’t expect to receive my purchase for a couple months.
Osman Aray
GBLovely!! In terms of comfort, these boots are a dream. The moment I slipped them on, I could feel the plush cushioning in the footbed and heel, providing unparalleled support and allowing me to comfortably walk for hours on end. The boot's shaft was designed to perfection, hitting just the right height on my calf, preventing any discomfort or irritation. These boots become a conversation starter, with friends and strangers alike complimenting their style and elegance. The boots undoubtedly enhance my overall look, allowing me to stand out from the crowd with confidence.
GERARDO SUAREZ
GBI got kind of obsessed with my first… I got kind of obsessed with my first pair of boots and received so many compliments, that I ended up ordering my second pair of Alessandro Vasini boots. Honestly I can’t be happier my brand new shoes, is even better than wearing sneakers, I can wear this boots all day long and never feel that I was wearing actual shoes…. Im a loyal customer, so expecting to get more merchandise from it. My next stop will be denim and sunglasses for sure! Greetings from Florida.
Bisika
AUThis is a follow up review regarding… This is a follow up review regarding Alessandro Vasini. Since my review, Anna from their Sales team has rectified the order and it has been received as she promised. I greatly appreciate Anna dealing with this matter efficiently, hearing my and taking on board my feedback about my experience and concerns. I appreciate that they have had significant issues with logistics and distribution and take that on board. The measure of a good company is how complaints are dealt with. Again, appreciate Anna committing to getting this resolved.