judith stupp
GBAfter nine weeks I received the boots I… After nine weeks I received the boots I ordered, they are gorgeous and thank heavens they fit, because I don’t think I would have been willing to wait another nine weeks for a replacement. This company makes a beautiful product, but needs to improve their communication. To their credit they did reach out, after I left a previous review on Trust Pilot, and apologized for the delays and the lack of communication. I will shop with Alessandro Vasini again because the products are excellent, I just won’t expect to receive my purchase for a couple months.
Dillon Smith
GBFraudulent Company / Scam I have been trying to contact customer service for weeks to ask about my order and have received no reply. I have emailed the sales department, service department, PR department, investors department and none of them reply. DO NOT ORDER ANYTHING FROM THIS FRAUDULENT COMPANY.
Mario
ITmust-have boots The Alec boots in suede leather are a game-changer. The material is luxurious, and the craftsmanship is evident. They strike the perfect balance between style and comfort. Whether dressing up or down, these boots add a touch of sophistication. A definite must-have for any footwear collection.
John Lyman
GBI was looking for a unique pair of… I was looking for a unique pair of boots with flair, style and high quality and finally found them. I chose the Texas Harness boots in Brown, they arrived in perfect condition in his sturdy black box via UPS, in just few days. The proudly made in Italy on the leather soles reveal a beautiful artisan work. The design and comfort together in a pair of boots is just all I want. The Texas Harness by Alessandro Vasini is really a must. John Lyman
B Ran
AUOrder no where in sight Now almost 12 weeks since my order - no boots in sight nor any sort of communication that they may be on their way. Multiple emails, with very vague responses (if they do respond!). Overall a disappointing experience for an otherwise seemingly luxury brand.