This is a follow up review regarding… This is a follow up review regarding Alessandro Vasini. Since my review, Anna from their Sales team has rectified the order and it has been received as she promised. I greatly appreciate Anna dealing with this matter efficiently, hearing my and taking on board my feedback about my experience and concerns. I appreciate that they have had significant issues with logistics and distribution and take that on board. The measure of a good company is how complaints are dealt with. Again, appreciate Anna committing to getting this resolved.

Fraudulent Company / Scam I have been trying to contact customer service for weeks to ask about my order and have received no reply. I have emailed the sales department, service department, PR department, investors department and none of them reply. DO NOT ORDER ANYTHING FROM THIS FRAUDULENT COMPANY.

Outstanding quality I have a few pairs of Vasini boots and have to say this brand makes absolutely the best boots in the market. Especially at this price point. Delivery has been a bit slow on my last order as apparently they had some production issues but it is still definitely worth the wait. Usually I received the orders in a couple of weeks, directly shipped from Italy. I can see it is an hand made product but also the design is very sophisticated and upscale. Always get a lots of compliments. With good care these boots will last for a long time because it is all good leather and everything is stitched together for durability. I think it is totally worth the price. I also have a leather jacket which looks super rich and a pair of very cool sunglasses, the Harrison. Very happy with all products, jacket and sunglasses arrived in just a few days.

Does not deliver products Does not deliver products, i have an order from over 8 months ago which had yet to be delivered , also customer support is not helpful with dolving any issue, and often simply doent respond. Dont spend your money with them, they will never send you anything

Can’t get my refund My order of £400 took months to arrived after chasing for weeks. Once arrived the boots don’t fit even tho it’s my size. I have now emailed them for weeks and left them messages on social media about my return but no response apart from one email saying they do not give refunds to UK. THIS IS ILLEGAL! I’m stuck with my order that I can’t wear not get a refund. Don’t buy anything from them because if it don’t fit you can’t get a refund. When making comments on social media they just remove the posts