Phoebe Coat for Men I was pleased with my order. The website recommended I order a size down for my garment and that was accurate. My only suggestion is it would be nice to receive more email notifications updating me with the status of my order. Three weeks went by before hearing anything about my order being shipped out.

Outstanding brand and customer service I must say the customer service towards me is genuinely INSANELY good ! They honor and respect me as a long term customer . I’ve been around since the beginning . They are always willing to help and go the extra mile or even two . I love this brand more than any other brand . They are what SLP used to be years ago and even better . Much love !!!!!

I was looking for a unique pair of… I was looking for a unique pair of boots with flair, style and high quality and finally found them. I chose the Texas Harness boots in Brown, they arrived in perfect condition in his sturdy black box via UPS, in just few days. The proudly made in Italy on the leather soles reveal a beautiful artisan work. The design and comfort together in a pair of boots is just all I want. The Texas Harness by Alessandro Vasini is really a must. John Lyman

After nine weeks I received the boots I… After nine weeks I received the boots I ordered, they are gorgeous and thank heavens they fit, because I don’t think I would have been willing to wait another nine weeks for a replacement. This company makes a beautiful product, but needs to improve their communication. To their credit they did reach out, after I left a previous review on Trust Pilot, and apologized for the delays and the lack of communication. I will shop with Alessandro Vasini again because the products are excellent, I just won’t expect to receive my purchase for a couple months.

Order no where in sight Now almost 12 weeks since my order - no boots in sight nor any sort of communication that they may be on their way. Multiple emails, with very vague responses (if they do respond!). Overall a disappointing experience for an otherwise seemingly luxury brand.