I ordered the juki hook assembly I ordered the juki hook assembly, and received exactly what I needed! Shipping took a little longer than expected, but the piece was great quality. I'm a happy customer!

It took one month for this machine to… It took one month for this machine to arrive even tho the website states it will ship in 48 hours. NEVER received one call from the company!! I called numerous times and was told it was on a truck at the warehouse or “it will be shipped tomorrow or a few days after.” What?? I did receive a shipping notification that it was being shipped thru ABF freight with a tracking number that could not be found and it arrived they southeast freight co. It arrived without any instructions at all to assemble other than the Manuel which doesn’t explain anything. You have no idea what screw goes where much less a washer!! Over a week later and we are still trying to put it together after watching video after video!! So far have not gotten to try the machine. This is a nightmare!!

The sewing machine don't.have owner manual accurate to get the right way for maintenance Need manual for repair and maintenance onu new juli Lu-1660N

I had received the machine after the… I had received the machine after the date I had asked. Paying 2 weeks in advance. When I received the machine hole for the bobbin stan was drill to close to the machine not allowing me to install it that location

I had an awesome experience I had an awesome experience with Jacksew. I ordered a Consew 206RB-5. It arrived on time. I called them on Christmas day and they had someone answering the phone. He helped me with some assembly instructions over the phone. My machine is running great! Thanks Jacksew. Jim