SCAMS SCAM THEY ARE LOCATED OVERSEAS NOT SAN FRANCISCO LIKE THE ADRESS DESCRIBES IVE WAITED THE 15 to 17 DAYS AND ALL I GOT IS GENERIC EMAILS. YOU TUBE VIDEO ON THE WAY WITH PROOF OF ORDER AND PAYMENT AND EMAIL PHOTOS. HOPEFULLY DETERRING NEW CUSTOMERS FROM BUYING INTO A SCAM.

Great customer service so far! So far the customer service sales team have been very responsive and helpful in assuring me that the trench coat I ordered will be made to the measurements I provided. Adam was particularly comforting in his prompt responses to my questions and concerns. I look forward to receiving a shipping notice and also to receiving the coat!

Prompt customer service from both Adam… Prompt customer service from both Adam and Ethan. Still waiting for my order, it has been 3 weeks since placing the order. Hope to get it soon!

David at Jacket-Hub's Customer Service was brilliant Jacket-Hub gave me extraordinary service, delivering the exact product I needed and getting it to me in Australia within two weeks of ordering it. David was tremendous, keeping me informed and relaxed and confident - and he also delivered on his promises. Brilliant all-round. The jacket only needed slight tailoring. Genuine 5 stars - not a bot.

David is helpful and reactive! David is helpful and reactive! He’s making sure that the client will be more than satisfied.