Be patient The quality beat my expectations. And Adam the customer service representative was very polite and helpful. Be patient, good things take time.

Great customer service so far! So far the customer service sales team have been very responsive and helpful in assuring me that the trench coat I ordered will be made to the measurements I provided. Adam was particularly comforting in his prompt responses to my questions and concerns. I look forward to receiving a shipping notice and also to receiving the coat!

Prompt customer service Prompt customer service when dealing with an exchange (the size guide was confusing). Regardless, very friendly experience and it felt like they kept the customer in mind. Thanks Jacob and Ethan!

Do NOT Order From This Company - Buyer Beware Do NOT Order From This Company - Yeah The Price Might Be Inviting But The Service Is HORRIBLE!! BUYER BEWARE!! A lot Of Excuses & A lot Of Fancy Words! Placed An Order For Christmas Gifts On Dec 14th. They Debited My Account 4 Days Later - So Yes, They Made Sure To Get Their Money! Sent Numerous Emails Checking Status & Received Responses Filled With Various Excuses "In Production Stage" , "Working Diligently" Etc... Dec 30th: Supposed To Ship 1st Week In January Via "Fastest Courier Service" - Did Not Happen. Jan 10th: More Excuses "Delay In Processing" Due To "Logistical Challenges" & "Increased Work Load" By Shipper (DHL) Due To Holidays - Feb 2nd: (7 WEEKS LATER) FINALLY Received A Federal Express Tracking # With Info Due To Deliver In 3 Days- Never Happened! Tracking Info Shows Package In Dubai Since Feb 5th - Today Is Feb 14th All Excuses That Are Not My Problem As A Consumer - I Bought A Product , Paid For A Product , And Have Yet To Receive That Product! 8 Weeks Plus For Order Fulfillment Is Absurd

Better than I thought Not gonna lie, I was skeptical about this website but I took a chance and can honestly say I’m a proud customer. My jacket is exactly as advertised and the fit is perfect. High quality for sure. The shipping took about a month and the customer service replies in automated emails but it worked out