Ruby is a terrific resource! Ruby is a terrific resource! Our law firm uses Ruby to answer all incoming calls. They are always polite and friendly. They document the calls well and let us know all the information we need. They are quick to respond to questions and requests. I would recommend them to anyone who needs help answering calls.

I have used Ruby for only a couple… I have used Ruby for only a couple months so far, but I do not foresee that changing. The receptionist are the most polite, friendly, patient individuals I've worked with. The customer success team really is about our success. They routinely ask for feedback and try to tailor my experience with Ruby to my specific needs. Working with a third party minute details tend to get lost in translation but Ruby is more like another member of my team.

Ruby has great receptionists and a… Ruby has great receptionists and a great customer happiness team. If something arises that needs correcting, investigation, or action, the team is prompt and helpful. Would absolutely recommend to anyone who needs an answering service for their business.

Not what it once was At one point this was a solid service. Those days ended a few years back. What was once highly personalized, polished service is now rote, and kind of embarrassing. The receptionists seem overworked or tired. I took our business over to Abby. They are like the old days of Ruby.

Excellent Service My experience with Ruby has been excellent. From ease of use, prompt customer service feedback and reliable service.