Sylvio Fréchette
CAAttention attention this site is a… Attention attention this site is a complet scam we have all the proove you whant they don’t pay. They trap you with big bonus but they have the worst rtp on the market. They are from Russia so don’t trust this site very very bad experience no live support and no support at all. They just don’t pay
Concerned customer
GBWhy do we keep paying for mishandled calls! Extremely inept in handling our companies businesses. Cannot handle call distribution to our companies successfully. Weekly mistakes. Will not take ownership of their mistakes made after their company wide upgrade - and on a weekly basis.Our businesses have lost business because of their mistakes and incapable of correcting them. Ruby had our call handling instructions but it changed on a whim by Ruby and they cannot explain why! And it takes DAYS TO CORRECT THEIR MISTAKES!
Chiaet
GBI have used Ruby for only a couple… I have used Ruby for only a couple months so far, but I do not foresee that changing. The receptionist are the most polite, friendly, patient individuals I've worked with. The customer success team really is about our success. They routinely ask for feedback and try to tailor my experience with Ruby to my specific needs. Working with a third party minute details tend to get lost in translation but Ruby is more like another member of my team.
Nicole Jones
GBRuby has great receptionists and a… Ruby has great receptionists and a great customer happiness team. If something arises that needs correcting, investigation, or action, the team is prompt and helpful. Would absolutely recommend to anyone who needs an answering service for their business.
Christine Hordeman
GBWe love Ruby! Ruby has made a great impact on our company since we started using their services. As a growing business, we are always looking for ways to best serve both our existing clients and potential new customers. Ruby has helped in this aspect by being readily available to answer their calls 24/7, even when our team can't. Bridgette Reynolds from Ruby.com has been a delight to work with. She truly understood our needs and helped us find the best fit for our company. We love Ruby!