Why do we keep paying for mishandled calls! Extremely inept in handling our companies businesses. Cannot handle call distribution to our companies successfully. Weekly mistakes. Will not take ownership of their mistakes made after their company wide upgrade - and on a weekly basis.Our businesses have lost business because of their mistakes and incapable of correcting them. Ruby had our call handling instructions but it changed on a whim by Ruby and they cannot explain why! And it takes DAYS TO CORRECT THEIR MISTAKES!

I have used Ruby for only a couple… I have used Ruby for only a couple months so far, but I do not foresee that changing. The receptionist are the most polite, friendly, patient individuals I've worked with. The customer success team really is about our success. They routinely ask for feedback and try to tailor my experience with Ruby to my specific needs. Working with a third party minute details tend to get lost in translation but Ruby is more like another member of my team.

Happy Business Easy onboarding, and great customer service, and extremely tailored services.

Rubyyyy!! Rubyyyy!!! We are an extremely busy office and we appreciate our Ruby back-ups so much! As the scheduling coordinator I depend on your quick messages as I navigate the busy day. We are an "all hands on deck" type of office and having all of you makes dental life easier. Not to mention, everyone there we've talked to over the few years is super nice! Thanks so much!

small company, big impact! We are a small, 2-3 person office with a website that went viral, causing our phones to ring so much we couldn't get nay actual work done! Ruby has helped us immensely - professional, personal phone service. Very pleased.