Horrible customer service Horrible customer service. I order a part for my short path and after 3 weeks I still haven't received it. Try to contact customer service on their 20k defective short path they sold to us, and their response is we're not in the service of losing money your warranty had pass we can't help you plus we no longer make parts for your machine. Across International sale the same thing much more professional and willing to stand behind their product.

The staff at Xtractor Depot were very… The staff at Xtractor Depot were very friendly and professional. They quickly answered all my questions online through email and as soon as I arrived at the facility in person. I recomend anyone that has never purchased through do so. My order was given to me right away. will definitely be going back to make future purchases.

I've been a customer for 1 year I've been a customer for more than 1 years now and I don't feel like a customer, I feel more like family. Everytime I need something or want to make some changes the staff know the right direction to point me. With the help of Greg I managed to actually double my production with one simple small change. Thank you so much Greg at Extractor Depot Cheers, Gene

We always end up getting charged… We always end up getting charged additional shipping than what we were originally quoted and it requires a separate invoice. This does not seem very professional. Edited to add that they followed up and explained what was going on. Very courteous and corrected the issue for us!

Online Purchase Ordered product online I received an emerald verifying purchase. Called in spoke to customer rep named Juan he organized everything pick up same day. Easy.