We always end up getting charged… We always end up getting charged additional shipping than what we were originally quoted and it requires a separate invoice. This does not seem very professional. Edited to add that they followed up and explained what was going on. Very courteous and corrected the issue for us!

FedEx messed my order up never got it… FedEx messed my order up never got it then called you guys ordered more but you did not send it until the following week when I said I needed it shipped ASAP and they said they would send it out that day And I still never got my money back for the lost product so you have stolen $515.00

Thank you for your service Xtractor depot ! Xtractor depot rocks! The team over there in San Bernardino are soo friendly and helpful. Every time you open those doors your greeted w a smile and treated with respect. Coming from a rookie extractor with anxiety levels through the roof I always feel comfortable doing business with these guys!👍😎👍

Online Purchase Ordered product online I received an emerald verifying purchase. Called in spoke to customer rep named Juan he organized everything pick up same day. Easy.

Great experience Friendly staff and they were really responsive and quick to answer any questions I had. Walked me through the process for a maintenance job on a pump that needed attention. They're straight forward and overall a good experience.