Online Purchase Ordered product online I received an emerald verifying purchase. Called in spoke to customer rep named Juan he organized everything pick up same day. Easy.

Great experience Friendly staff and they were really responsive and quick to answer any questions I had. Walked me through the process for a maintenance job on a pump that needed attention. They're straight forward and overall a good experience.

Answered all my questions about the… Answered all my questions about the vacuum pump I ordered. I'll do a full review on the produce once I get to use it in the field. Edit: 11/29/20 The pump did phenomenal on a double hose set up I have. New inside and outside unit was installed and pumped down to 80 microns in 7 minutes and held below 100. I did swap out the main fitting for a 3/8 flare fitting. My setup is... xtractor 12 cfm pump, appion 3/8 speed Y and 2 1/2" appion vacuum hoses. Super impressed. Great product.

I showed up at shipping and receiving… I showed up at shipping and receiving dock.dude no way of alerting a worker to pick up m yuh package..kind of negative feelings. However went into main office to get dry ice and my tocallo manuel took care of me .and good vibes did ensue. 👌🤪

Stephanie After thinking Xtractor Depot lied, I have discovered that their 3rd party vendor "Across" baited this transaction with phony claims of next day shipping. Stephanie, I apologize for getting angry and I appreciate your follow through on this. We will work together to make sure this gets made right and doesn't happen to anyone else.