Iris
GBDon't buy from them Don't buy from them, you order one thing and they send another or incorrect size as a replacement. Just go and support your local store.
Roger Burnett
GBBeware of free gift offers. Placed order to receive free shipping and additional gift. Gift (Ricordea) didn’t arrive. Contacted vendor. Store representative assured me that the free gift (Recordea) would be added to next purchase. Made second purchase. Received free shipping and store credit for one dead fish from first order. Order arrived. No Recordia. Contacted store and spoke with same rep. She said there is a note about an issue with Recordea and I would get it with next purchase. Surely an alternate could have been shipped! I’m done with false advertising! Nice fish. Poor customer service!
Richard D. Bridges
GBGreat saltwater fish coral provider I have been a saltwater fish.com customer For about 6 months.. I have Placed Several orders and every time that I need assistance placing an order the staff is most generous and assisting me in those efforts to complete my orders the product that I receive from salt water fish.com is excellent . I typically purchase several frags of the same coral family in order to build an established colony. II feel that the Pricing is most fair and once again the staff is especially kind and assisting with orders. I will continue to Utilize saltwater fish.com as my number one source of salt water fish corals and inverts.
Sonclay
GBsaltwaterfish.com is my new go-to saltwaterfish.com is my new go-to. Good selection, competitive prices, and most importantly - they honor their guarantee. If you've been in this hobby for a while, you understand there will be a few DOAs and DAAs. SWF has been great on the rare occasion it happens. No major fuss, store credit, and the credit doesn't appear to expire (hate that). Today I submitted an order early morning. Several hours later I noticed there was a special I missed, so I contacted them to request the bonus I asked for be switched - even after the special expired. No issues at all, so amazing customer service is what I have come to expect. I will still purchase from my LFS as it's important to support our local brick & mortars, but as far as online retailers go - SWF is top notch.
Don Justice
GBReceived shipment packed with ice… Received shipment packed with ice packs. Temps in the shipping bags 52-54 degrees. Mandarin goby & spiny urchin DOA. Mushroom turned inside out, toadstool leather iffy. Feather dusters appear to be ok, but time will tell. You would think they’d know how to do this by now…..Never again will I order marine livestock on-line.