Hunter Lanier
GBA+ customer service I am very impressed by the customer service here. My very first order I saw the fish I'd been wanting, a midas blenny, on sale for $35! However before I could complete my order the price had changed to the normal $79 price in the cart. It was a "super special" price and it has apparently just expired. Mary from their CS chat quickly offered to get the special price reinstated so I could process my original order. A+ so far!
Alturrick Kenny
GBThe quality of the fish and packaging… The quality of the fish and packaging is truly impressive. The box is appropriately labeled and stuffed with foam to ensure the safety of your fish. What I find most impressive about this company, the immediate responsive and correct any errors, the no hassle experience, and the prices are worthy of repeat business. I would highly recommend using Saltwaterfish.com as your primary source to build your aquarium with quality livestock.
Renee
GBSkeptical about buying a fish online I was skeptical about buying a live fish online, the order was fulfilled and shipped overnight within hours, to no fault of saltwaterfish.com, Fedex delayed the shipment, when I reached out to see if this was okay, the representative said they will contact Fedex and ensure it will arrive the next day at no charge to me. Sure enough, the next morning my fish arrived alive and well! The packaging was done with extreme care and the Mandarins were just as I ordered on the site. I will for sure use them again and would recommend them to anyone else in the hobby!
Giovanni De Luca
GBColorful/Healthy livestock I ordered a Dwarf Flame Angelfish, Blonde Naso Tang, Royal Gramma, and a Male Melanurus wrasse. Picked them up at the prearranged fed ex hold location the next morning. My new arrivals came very well packed in a styrofoam container with peanuts and a ice pack for the sweltering Texas heat. All fish arrived very healthy and beautiful. They just finished their first meal this evening and swimming all over the place exploring my 245 gallon aquarium. Only fish I haven’t seen since they were put in is my Royal Gramma, but I’m sure he/she will come out of hiding.
Michael Alexander
GBGreat deals/trustworthy company Great deals, just did another purchase, that male my third. I definitely like how they take care of their customers. The only negative thing I will say is the shipping, at least in my area has caused issues with livestock being delivered on time and handled carefully. Its not the company's fault its FedEx, again in my area. Saltwater fish stood on their guarantee, and made things right. They have earned my trust and that's why I continue to do business with them. Everyone knows how online purchases and shipments are, this company truly takes care of you.