Kip Mussatt
GBAnimals were packed very well and I received plenty of updates during shipping. Ordering and checkout was super easy. I got several updates to the status of my order during the process after placed it. My two lettuce nudibranches came in a very well packed/safe shipping box. Both were in very good condition and after acclimation took right to the aquarium. I will definitely be ordering from them again.
Roger Burnett
GBBeware of free gift offers. Placed order to receive free shipping and additional gift. Gift (Ricordea) didn’t arrive. Contacted vendor. Store representative assured me that the free gift (Recordea) would be added to next purchase. Made second purchase. Received free shipping and store credit for one dead fish from first order. Order arrived. No Recordia. Contacted store and spoke with same rep. She said there is a note about an issue with Recordea and I would get it with next purchase. Surely an alternate could have been shipped! I’m done with false advertising! Nice fish. Poor customer service!
Renee
GBSkeptical about buying a fish online I was skeptical about buying a live fish online, the order was fulfilled and shipped overnight within hours, to no fault of saltwaterfish.com, Fedex delayed the shipment, when I reached out to see if this was okay, the representative said they will contact Fedex and ensure it will arrive the next day at no charge to me. Sure enough, the next morning my fish arrived alive and well! The packaging was done with extreme care and the Mandarins were just as I ordered on the site. I will for sure use them again and would recommend them to anyone else in the hobby!
Richard D. Bridges
GBGreat saltwater fish coral provider I have been a saltwater fish.com customer For about 6 months.. I have Placed Several orders and every time that I need assistance placing an order the staff is most generous and assisting me in those efforts to complete my orders the product that I receive from salt water fish.com is excellent . I typically purchase several frags of the same coral family in order to build an established colony. II feel that the Pricing is most fair and once again the staff is especially kind and assisting with orders. I will continue to Utilize saltwater fish.com as my number one source of salt water fish corals and inverts.
customer
GBGreat quality shipping has issues on… Great quality shipping has issues on FedEx with next day turns into two-day results are most time dead fish on arrival. Quick response and credit great customer service have used four or five times and will continue to use