Beware of free gift offers. Placed order to receive free shipping and additional gift. Gift (Ricordea) didn’t arrive. Contacted vendor. Store representative assured me that the free gift (Recordea) would be added to next purchase. Made second purchase. Received free shipping and store credit for one dead fish from first order. Order arrived. No Recordia. Contacted store and spoke with same rep. She said there is a note about an issue with Recordea and I would get it with next purchase. Surely an alternate could have been shipped! I’m done with false advertising! Nice fish. Poor customer service!

Skeptical about buying a fish online I was skeptical about buying a live fish online, the order was fulfilled and shipped overnight within hours, to no fault of saltwaterfish.com, Fedex delayed the shipment, when I reached out to see if this was okay, the representative said they will contact Fedex and ensure it will arrive the next day at no charge to me. Sure enough, the next morning my fish arrived alive and well! The packaging was done with extreme care and the Mandarins were just as I ordered on the site. I will for sure use them again and would recommend them to anyone else in the hobby!

Just received my order from… Just received my order from saltwaterfish.com, unfortunately my six line wrasse didn't make the journey, called right away and spoke to customer service, 15 minutes later had an email stating a new six line would be in his way to me. Excellent customer service. Will definitely be using them again, thank you.

Received shipment packed with ice… Received shipment packed with ice packs. Temps in the shipping bags 52-54 degrees. Mandarin goby & spiny urchin DOA. Mushroom turned inside out, toadstool leather iffy. Feather dusters appear to be ok, but time will tell. You would think they’d know how to do this by now…..Never again will I order marine livestock on-line.

Saltwaterfish.com is my trusted go to… Saltwaterfish.com is my trusted go to four marine fish and invertebrates. I have purchased many times and always receive quality specimens which are healthy and thrive. I’m willing to pay a little bit more and know with confidence I’m getting quality and it should I have any issues they will work closely with me to resolve it.