customer
GBmy livestock came in a day late thanks to FedEx Express my livestock order came in a day late from Fed ex overnight. 3 doa's and took pictures and contacted Saltwater fish.com. Representative was very helpful and emailed me the replacement form. Im hoping next carrier will treat with care
Todd
GBJust received my order from… Just received my order from saltwaterfish.com, unfortunately my six line wrasse didn't make the journey, called right away and spoke to customer service, 15 minutes later had an email stating a new six line would be in his way to me. Excellent customer service. Will definitely be using them again, thank you.
Oceans of Tennessee
GBFourty years of fresh water and marine… Fourty years of fresh water and marine aquariums has taken me to many suppliers, some good and others were a rip off but dealing with the folks at Saltwaterfish.com has been exceptional. Great quality livestock, super customer service and after many orders I have only lost 1 fish and it was quickly replaced with an even better fish. I don't give five star ratings very often but these guys deserve it.
Joseph Palazeti
GBSome of the best live rock I’ve ever… Some of the best live rock I’ve ever seen, shipped from FL, reasonably priced, well packaged & shipped right away. Couldn’t recommend higher. This stuff was packed with hitchhikers, and coated with different coraline algae. Worth every penny. Even more worth it when you consider shipping is applied!
Sonclay
GBsaltwaterfish.com is my new go-to saltwaterfish.com is my new go-to. Good selection, competitive prices, and most importantly - they honor their guarantee. If you've been in this hobby for a while, you understand there will be a few DOAs and DAAs. SWF has been great on the rare occasion it happens. No major fuss, store credit, and the credit doesn't appear to expire (hate that). Today I submitted an order early morning. Several hours later I noticed there was a special I missed, so I contacted them to request the bonus I asked for be switched - even after the special expired. No issues at all, so amazing customer service is what I have come to expect. I will still purchase from my LFS as it's important to support our local brick & mortars, but as far as online retailers go - SWF is top notch.