Roger Burnett
GBBeware of free gift offers. Placed order to receive free shipping and additional gift. Gift (Ricordea) didn’t arrive. Contacted vendor. Store representative assured me that the free gift (Recordea) would be added to next purchase. Made second purchase. Received free shipping and store credit for one dead fish from first order. Order arrived. No Recordia. Contacted store and spoke with same rep. She said there is a note about an issue with Recordea and I would get it with next purchase. Surely an alternate could have been shipped! I’m done with false advertising! Nice fish. Poor customer service!
Alturrick Kenny
GBThe quality of the fish and packaging… The quality of the fish and packaging is truly impressive. The box is appropriately labeled and stuffed with foam to ensure the safety of your fish. What I find most impressive about this company, the immediate responsive and correct any errors, the no hassle experience, and the prices are worthy of repeat business. I would highly recommend using Saltwaterfish.com as your primary source to build your aquarium with quality livestock.
Michael Alexander
GBGreat deals/trustworthy company Great deals, just did another purchase, that male my third. I definitely like how they take care of their customers. The only negative thing I will say is the shipping, at least in my area has caused issues with livestock being delivered on time and handled carefully. Its not the company's fault its FedEx, again in my area. Saltwater fish stood on their guarantee, and made things right. They have earned my trust and that's why I continue to do business with them. Everyone knows how online purchases and shipments are, this company truly takes care of you.
Kip Mussatt
GBAnimals were packed very well and I received plenty of updates during shipping. Ordering and checkout was super easy. I got several updates to the status of my order during the process after placed it. My two lettuce nudibranches came in a very well packed/safe shipping box. Both were in very good condition and after acclimation took right to the aquarium. I will definitely be ordering from them again.
Giovanni De Luca
GBColorful/Healthy livestock I ordered a Dwarf Flame Angelfish, Blonde Naso Tang, Royal Gramma, and a Male Melanurus wrasse. Picked them up at the prearranged fed ex hold location the next morning. My new arrivals came very well packed in a styrofoam container with peanuts and a ice pack for the sweltering Texas heat. All fish arrived very healthy and beautiful. They just finished their first meal this evening and swimming all over the place exploring my 245 gallon aquarium. Only fish I haven’t seen since they were put in is my Royal Gramma, but I’m sure he/she will come out of hiding.