Beware of free gift offers. Placed order to receive free shipping and additional gift. Gift (Ricordea) didn’t arrive. Contacted vendor. Store representative assured me that the free gift (Recordea) would be added to next purchase. Made second purchase. Received free shipping and store credit for one dead fish from first order. Order arrived. No Recordia. Contacted store and spoke with same rep. She said there is a note about an issue with Recordea and I would get it with next purchase. Surely an alternate could have been shipped! I’m done with false advertising! Nice fish. Poor customer service!

All fish alive and healthy All fish alive and healthy. Really good quality in the fish in purchased. You can’t beat the guarantee! I had a good customer service experience in the past. Will order again.

Received shipment packed with ice… Received shipment packed with ice packs. Temps in the shipping bags 52-54 degrees. Mandarin goby & spiny urchin DOA. Mushroom turned inside out, toadstool leather iffy. Feather dusters appear to be ok, but time will tell. You would think they’d know how to do this by now…..Never again will I order marine livestock on-line.

Colorful/Healthy livestock I ordered a Dwarf Flame Angelfish, Blonde Naso Tang, Royal Gramma, and a Male Melanurus wrasse. Picked them up at the prearranged fed ex hold location the next morning. My new arrivals came very well packed in a styrofoam container with peanuts and a ice pack for the sweltering Texas heat. All fish arrived very healthy and beautiful. They just finished their first meal this evening and swimming all over the place exploring my 245 gallon aquarium. Only fish I haven’t seen since they were put in is my Royal Gramma, but I’m sure he/she will come out of hiding.

my livestock came in a day late thanks to FedEx Express my livestock order came in a day late from Fed ex overnight. 3 doa's and took pictures and contacted Saltwater fish.com. Representative was very helpful and emailed me the replacement form. Im hoping next carrier will treat with care