At least I didn't have to do it It took longer than it was supposed to. After the due date passed, I was told it was difficult audio (2 people, one on speaker phone, no background noise) and I would be charged more. When I finally received the final document, I expected some inaudibles marked, but there are so many! And I have to review the whole document because I've caught a few mistakes in text that wasn't flagged for audio issues. I have now spent an hour going through the audio and fixing the text and still have another half to go. My only consolation is that I didn't have to do the full transcription and my job is reimbursing me. I've missed a few deadlines and am now hoping to get this piece up before the end of this week.

Sufficient GMR was a good service. The challenge was their transcripts that used both languages. Also, if sending more than one transcript, expect them to come back in different formats. I've had some that include people's names - to indicate who spoke when. I've had others where it was just interviewer and interviewee. One transcript I had a challenge with was one that was split - because there were 2 languages. They were 2 different transcripts - one had time stamps the other didn't - so when thinking about how to put them back together, I had a hard time - until I listen to the recording.

Somewhat disappointed As I was reviewing the transcripts I was also listening to the audio. Many words were missed or excluded and some of the words were recorded as unaudioable, however I was able to hear what was being. I also paid for verbatim, but many "ums" and other like words were missing.

They provided excellent customer service when I was in a pinch and needed quick transcriptions done. GMR was able to keep in touch and provide tech support to me during a time I needed several "rush" transcriptions done. Without their help (over a weekend of all times) my company wouldn't have been able to catch up on the mountain of work we had accumulated. The transcripts delivered were accurate and ready to be turned into soundbite scripts.

GMR did an awesome job on my… GMR did an awesome job on my transcription order. We had multiple corporate meetings we needed transcribed with many attendants. The transcripts were done quickly and accurately. We were very happy with the service and will be using GMR for the upcoming meetings.