Somewhat disappointed As I was reviewing the transcripts I was also listening to the audio. Many words were missed or excluded and some of the words were recorded as unaudioable, however I was able to hear what was being. I also paid for verbatim, but many "ums" and other like words were missing.

Resolved my issue in no time I realized my credit card was double charged for a transcript and Vanessa Almodovar was awesome! She was responsive, assured me that she'd look into it and keep me up to date throughout the 2 days it took to remove the charge. I find it rare that companies are willing to take the time to be proactive about where your issue stands and I'm thrilled that GMR was willing to go that extra mile. I highly recommend GMR for its services.

Great Company & Service! My office uses GMR Transcription pretty often and they are on top of their game. If there is ever an issue they are always accessible and follow up rather quickly. For the most part, we always receive our transcripts rather fast, often before their estimated time of arrival.

Disappointed This Time I have generally been very pleased with your service. However, with the latest file I sent to be transcribed, I received a message that it was difficult to hear the speaker. I understood that, because it was in a large meeting room. I had placed the recorder near the podium, but I was willing to pay more due to the less than ideal circumstances. Yet with the transcription I received, about every 10th word was marked inaudible. I went back and listened to the recording and was able to transcribe it myself. And in only about three places did I have to back up and try again. Also, I found that the words that were transcribed were not always very accurate. Hope you can do better next time.

Timely and competitive I would highly recommend GMR Transcription Services. After reviewing the site and speaking with them directly, I felt very comfortable sending my recordings. The cost was very competitive to what I found in the market place during my search. They came within the contracted time frame with no mistakes. Believe me, in my business, one decimal or comma off can wreak havoc. And I would not be happy. My transcriptionist understood my needs and and did not fail in following through. I will definitely use GMR again.