Does a great job transcribing several documents a week for us. We are a college that has to provide accommodations for deaf students. We send this company recordings that are online and ask them to transcribe them for our deaf students. Often we want one day service. They always deliver timely, well done transcripts at a reasonable price. We will definitely continue to use them in future semesters

They provided excellent customer service when I was in a pinch and needed quick transcriptions done. GMR was able to keep in touch and provide tech support to me during a time I needed several "rush" transcriptions done. Without their help (over a weekend of all times) my company wouldn't have been able to catch up on the mountain of work we had accumulated. The transcripts delivered were accurate and ready to be turned into soundbite scripts.

GMR did an awesome job on my… GMR did an awesome job on my transcription order. We had multiple corporate meetings we needed transcribed with many attendants. The transcripts were done quickly and accurately. We were very happy with the service and will be using GMR for the upcoming meetings.

Resolved my issue in no time I realized my credit card was double charged for a transcript and Vanessa Almodovar was awesome! She was responsive, assured me that she'd look into it and keep me up to date throughout the 2 days it took to remove the charge. I find it rare that companies are willing to take the time to be proactive about where your issue stands and I'm thrilled that GMR was willing to go that extra mile. I highly recommend GMR for its services.

Sufficient GMR was a good service. The challenge was their transcripts that used both languages. Also, if sending more than one transcript, expect them to come back in different formats. I've had some that include people's names - to indicate who spoke when. I've had others where it was just interviewer and interviewee. One transcript I had a challenge with was one that was split - because there were 2 languages. They were 2 different transcripts - one had time stamps the other didn't - so when thinking about how to put them back together, I had a hard time - until I listen to the recording.