customer
GBWorst company ever I have been working with ppoc for years and never had an issue. Checkbook one day decided to suspend my account without any notice. I didn’t realize until 2 weeks later. And they wanted ppoc to contact them if I ever want to get my account back. But PPOC customer service didn’t understand why my account got suspended and why checkbook need them. They refused to do so but they did resent my payments by PayPal. Checkbook literally suspended my account and stopped my payment when their client didn’t have an issue. The customer service representatives are quite stupid. They can never answer my questions right. I’m asking about something they are telling about something else.
Teri Gray
GBI am really impressed with your team's… I am really impressed with your team's response time to my challenges with our mutual clients. Thank you for your dedication to solving our concerns.
Joe
GBBatch payments made (really) easy I needed to pay 150 people for a large project. Charlie from Sales and John from Support made starting up and getting our people paid seamless. We were able to email everyone a secure link where they entered their own direct deposit info. We're very happy with how things turned out and so are our contractors.
cmbdiesel
GBData scammers No payroll information included with payment. No amount of online assistance made it possible to see any detail regarding the payment. Demanded I link my bank account, and still got nothing. Now they have all my banking info and provide zero services. Will have to change my log in information and inform my clients that I will no longer accept payments through checkbook. Data scammers is all they are. Update - checkbook reached out and stated that the details would be coming, that the check deposit was still too fresh. It was deposited 24 days ago.... Guess I'll stick to my assessment for now.
Ben Fuller
GBThe Checkbook.IO Team Offers Excellent Customer Support The Checkbook Team offer industry leading customer support. They get to the bottom of any issue quickly and always resolve within that business day. They are easy to reach using their Chat Support Line who is closely aligned with the tech team to get any answers we might need. We have worked with them since the early days when their innovative CEO PJ was starting this groundbreaking company! Now they have built an amazing team. Anthony is always super knowledgeable. This year, we have also worked very well with John and Rose!