Possible scam? A company purchased some items from me and they use Checknook.io as a payment service. The company that I sold goods to issued a payment to me using Checkbook.io. Payment failed to be deposited. I received an email stating the failure and the email gave 2 options to rectify the situation. option 1: verify another bank account which I did, and it was successfully verified through Plaid but checkbook.io gives another error stating this check cannot be deposited. I then used option 2: print the check, I attempted to print and get another error stating this check cannot be printed. I am out the goods that I sold and the company who purchased said goods paid their portion for the goods but checkbook.io has my funds. I've gone around and around trying to either deposit the funds through ACH or print the check all through checkbook.io's service and have had no luck. The company who purchased the goods from me stated they issued payment through checkook.io 3 days ago now. Support has been contacted but still hasn't corrected the error on their part and I still am out my products and my money for said products. I would love for checkbook.io to correct this and provide the service they are in the business of (Handing funds over from one party to another)

Support Anthony Sanchez at checkbook io is always a pleasure to deal with. He is quick to respond and assist with any issues. Their Checkbook IO support team is also quick to respond when I have sent them an email and has helped resolve issues promptly.

This last team member resolved my… This last team member resolved my issue. It's been a month or more with this issue. This member was the only one to help resolve this matter.

I am really impressed with your team's… I am really impressed with your team's response time to my challenges with our mutual clients. Thank you for your dedication to solving our concerns.

I worked with Frank I worked with Frank, the customer service representative on Chat. He was very friendly and helpful and helped me to solve my inability to send an invoice even though I completed all the required tasks in order to send an invoice. Thank You Frank! It was a pleasure to work with you!