The Best Customer Service Ever!!! W. Cooley is the best he's professional and knowledgeable about the product. Very understanding and listens to what the customer is really looking for. Ask all the right questions. He just made me feel that he wasn't in it for the money or to make a sale but really cared about my company. If I could get him away from Checkbooks I would hire him in a heartbeat. W. Cooley us the real definition of Great CustomervService.

Data scammers No payroll information included with payment. No amount of online assistance made it possible to see any detail regarding the payment. Demanded I link my bank account, and still got nothing. Now they have all my banking info and provide zero services. Will have to change my log in information and inform my clients that I will no longer accept payments through checkbook. Data scammers is all they are. Update - checkbook reached out and stated that the details would be coming, that the check deposit was still too fresh. It was deposited 24 days ago.... Guess I'll stick to my assessment for now.

Possible scam? A company purchased some items from me and they use Checknook.io as a payment service. The company that I sold goods to issued a payment to me using Checkbook.io. Payment failed to be deposited. I received an email stating the failure and the email gave 2 options to rectify the situation. option 1: verify another bank account which I did, and it was successfully verified through Plaid but checkbook.io gives another error stating this check cannot be deposited. I then used option 2: print the check, I attempted to print and get another error stating this check cannot be printed. I am out the goods that I sold and the company who purchased said goods paid their portion for the goods but checkbook.io has my funds. I've gone around and around trying to either deposit the funds through ACH or print the check all through checkbook.io's service and have had no luck. The company who purchased the goods from me stated they issued payment through checkook.io 3 days ago now. Support has been contacted but still hasn't corrected the error on their part and I still am out my products and my money for said products. I would love for checkbook.io to correct this and provide the service they are in the business of (Handing funds over from one party to another)

Persistence pays off I was finally able to get my refund after emailing the IT division. They were able to finally get me a digital refund check & I took it to my bank today. I did not get any help from two different calls to customer service first.

Rose was very helpful and assisted me… Rose was very helpful and assisted me to resolve my issue. Glad to get a smooth chat with her and she stayed online till we had resolved my payment matter, so that the payment can be credited to my account via direct deposit