The Checkbook.IO Team Offers Excellent Customer Support The Checkbook Team offer industry leading customer support. They get to the bottom of any issue quickly and always resolve within that business day. They are easy to reach using their Chat Support Line who is closely aligned with the tech team to get any answers we might need. We have worked with them since the early days when their innovative CEO PJ was starting this groundbreaking company! Now they have built an amazing team. Anthony is always super knowledgeable. This year, we have also worked very well with John and Rose!

Rose was very helpful and assisted me… Rose was very helpful and assisted me to resolve my issue. Glad to get a smooth chat with her and she stayed online till we had resolved my payment matter, so that the payment can be credited to my account via direct deposit

Re Rose: Re Rose: 1. She used very few words to directly addressed each problem, which results in less confusion 2. Her follow-up was constant, which keeps one from feeling "abandoned" and, therefore, moving on. How is it that so many businesses do not get this?

Persistence pays off I was finally able to get my refund after emailing the IT division. They were able to finally get me a digital refund check & I took it to my bank today. I did not get any help from two different calls to customer service first.

Worst company ever I have been working with ppoc for years and never had an issue. Checkbook one day decided to suspend my account without any notice. I didn’t realize until 2 weeks later. And they wanted ppoc to contact them if I ever want to get my account back. But PPOC customer service didn’t understand why my account got suspended and why checkbook need them. They refused to do so but they did resent my payments by PayPal. Checkbook literally suspended my account and stopped my payment when their client didn’t have an issue. The customer service representatives are quite stupid. They can never answer my questions right. I’m asking about something they are telling about something else.