PK Wallace
GBGreat Class B RV The low mileage Wolfchild 4x4 Winnebago Revel was in outstanding shape when we picked it up. Michael, her owner, spent more than an hour explaining everything to us and was courteous and patient throughout the process. We had no problems during the trip, enjoyed the luxury of an RV, and will certainly rent this vehicle again.
Kim Menounos
CAGreat all around The van itself was fantastic. But the van owner/manager was also fantastic. We had an issue one night and they were so helpful. Kathy was a pleasure to meet and was really kind and thoughtful about the way things were set up for our family if 4. I am giving 4 stars rather than 5 because some info was missing that would have helped us solve the issue much faster. Actually it would 4.5 stars.
Lauren Thiel
GBDissatisfied with the Private Owners I… Dissatisfied with the Private Owners I rented from more than GoCamp as a service, but- this van was not in a good condition to be rented out and GoCamp should ensure that every van owner is more responsible than this. We had problems w battery drain (bad alternator so it never charged), leaky sun roof (which could not be resolved by us thru a whole night of rain), & a toilet that wouldn't flush. I really believe it all could have been avoided had the owner taken better care & interest in the proper operations of their van. Every day we spent time troubleshooting different problems, some safety issues that could cause serious damage to property, some corners cut/lack of proper solutions starting with all the galley drawers opening & slamming on our initial 4 hr drive to Moab. It makes for distracting noise/action while we adjust to navigating a new vehicle.. oh, but also add in the constant whistle of the sunroof.. We paid a lot of money to rent this van as a luxury w its modernizations & amenities but it ended up being a real drag & wasted time/money on our trip. I hope the owners are able to get Maisey in the proper shape before renting her out again, if not maybe they provide a bit more transparency of van's actual condition. All the unexpected issues cost us a lot of time, hassle, energy & stress on our what was supposed to be carefree & fun. Thanks for your understanding.
Amanda
GBDisappointed with communication and insurance We absolutely loved our rental and the people who owned the van. However, the GoCamp company has strung us along now for over 3 weeks about our deposit. Nobody contacted us about our options to cover a cracked windshield like they said they would and it seems like they are thinking they can charge us the whole $2,500 deductible for their “insurance” that we paid extra for without ever talking to us.
E M
GBThe lucky van team made everything so… The lucky van team made everything so simple. From the moment we started researching the trip all the way through to returning lucky to his rightful owners everything went without a problem. Lucky was fully equipped. All we needed to do was buy our food. The lucky van team was very responsive and helpful in planning our route. We were first timers and will absolutely do this again. I would recommend this van and go camp to anyone who's interested in the RV experience without the RV ownership responsibilities.