Wendy
GBGreat Experience! Our experience with GoCamp was outstanding. Our family of three decided at the last minute to take a trip from Dallas to Jackson Hole, WY and wanted to make the travel part of the adventure. GoCamp helped us to find a vehicle that would accommodate the three of us, plus our large German Shepherd puppy. We were able to pack food, camping gear, and all of our other must-haves. We lived out of the van for two weeks and had everything that we needed. The process was easy, the people were friendly and helpful, and we will definitely use GoCamp again for our next cross-country adventure!
Ross & Amanda
GBAdventure Ready!! Words can't describe our experience with GoCamp and Badvanitude, from booking, pickup, unforgettable views while road-tripping to the Northern Cali coast and Redwoods, to returning Badvanitude. The initial walkthrough showed that every little thing was thought out on the placement and layout. Badvanitude comes ADVENTURE READY!
Jennifer Wakefield
GBFantastic all around Fantastic all around! Booking process was simple and charges were clear. Communication with van owner was easy and responses always prompt. Pick up and drop off seamless. The van was amazing and easy to operate. Top notch with all the bells and whistles and then some. Sol was always available throughout our journey to answer silly questions from this first-time campervan driver. My 15 year old daughter and I had the trip of a lifetime. Will definitely rent from GoCamp/Sapphire again! Not a single complaint! Absolutely wonderful.
Lauren Thiel
GBDissatisfied with the Private Owners I… Dissatisfied with the Private Owners I rented from more than GoCamp as a service, but- this van was not in a good condition to be rented out and GoCamp should ensure that every van owner is more responsible than this. We had problems w battery drain (bad alternator so it never charged), leaky sun roof (which could not be resolved by us thru a whole night of rain), & a toilet that wouldn't flush. I really believe it all could have been avoided had the owner taken better care & interest in the proper operations of their van. Every day we spent time troubleshooting different problems, some safety issues that could cause serious damage to property, some corners cut/lack of proper solutions starting with all the galley drawers opening & slamming on our initial 4 hr drive to Moab. It makes for distracting noise/action while we adjust to navigating a new vehicle.. oh, but also add in the constant whistle of the sunroof.. We paid a lot of money to rent this van as a luxury w its modernizations & amenities but it ended up being a real drag & wasted time/money on our trip. I hope the owners are able to get Maisey in the proper shape before renting her out again, if not maybe they provide a bit more transparency of van's actual condition. All the unexpected issues cost us a lot of time, hassle, energy & stress on our what was supposed to be carefree & fun. Thanks for your understanding.
Amanda
GBDisappointed with communication and insurance We absolutely loved our rental and the people who owned the van. However, the GoCamp company has strung us along now for over 3 weeks about our deposit. Nobody contacted us about our options to cover a cracked windshield like they said they would and it seems like they are thinking they can charge us the whole $2,500 deductible for their “insurance” that we paid extra for without ever talking to us.