Darin Divine
GBMuch like an Airbnb these van rentals… Much like an Airbnb these van rentals get really expensive and they come with high expectations from their owners. The van pick up and orientation is too long and can even require an extra day of bookings if you want your trip to leave early in the morning. Mileage charges and 12 MPG fuel is something to factor for an extra expense, therefore read the fine print. The van cleaning expectations seem overly high - just how does a renter wash and clean an oversize van? Honestly, for the total expense of a van rental, I'd just opt for a nice hotel.
Amanda
GBDisappointed with communication and insurance We absolutely loved our rental and the people who owned the van. However, the GoCamp company has strung us along now for over 3 weeks about our deposit. Nobody contacted us about our options to cover a cracked windshield like they said they would and it seems like they are thinking they can charge us the whole $2,500 deductible for their “insurance” that we paid extra for without ever talking to us.
Jennifer Wakefield
GBFantastic all around Fantastic all around! Booking process was simple and charges were clear. Communication with van owner was easy and responses always prompt. Pick up and drop off seamless. The van was amazing and easy to operate. Top notch with all the bells and whistles and then some. Sol was always available throughout our journey to answer silly questions from this first-time campervan driver. My 15 year old daughter and I had the trip of a lifetime. Will definitely rent from GoCamp/Sapphire again! Not a single complaint! Absolutely wonderful.
Mihailo Lalich
GBGoCamp helped us to find the perfect… GoCamp helped us to find the perfect vehicle for our trip. The trip was amazing, and I don’t think it could have happened without the help of GoCamp.
customer
GBGoCamp is customer focused from the start! We rented the van, 'Friday', for a week to travel around the parks in southern Utah. We actually started with a different van, but it was pulled for service ~6 weeks prior to rental. the group at GoCamp was VERY helpful in navigating to a different van for our trip. I appreciated GoCamp's support and process for working with the Van owner. The van and the crew behind the rental were EXCELLENT. Korey was always on the spot with information and willing to answer my many questions. Kathy was our onsite contact, meeting us with the van, going over all the operations, and checking us back in when we returned. Kathy was awesome...very helpful, great communication about the van and a joy to talk to. She was essentially our direct contact from the time we arrived in Vegas until our Uber showed up to take us back to the airport. Kathy was efficient in moving us through the check out/in process! This was our first experience with GoCamp and the #VanLife. We are hooked and ready to book with them again! Thanks to the team. This is a great crew to work with!