customer
GBGoCamp is customer focused from the start! We rented the van, 'Friday', for a week to travel around the parks in southern Utah. We actually started with a different van, but it was pulled for service ~6 weeks prior to rental. the group at GoCamp was VERY helpful in navigating to a different van for our trip. I appreciated GoCamp's support and process for working with the Van owner. The van and the crew behind the rental were EXCELLENT. Korey was always on the spot with information and willing to answer my many questions. Kathy was our onsite contact, meeting us with the van, going over all the operations, and checking us back in when we returned. Kathy was awesome...very helpful, great communication about the van and a joy to talk to. She was essentially our direct contact from the time we arrived in Vegas until our Uber showed up to take us back to the airport. Kathy was efficient in moving us through the check out/in process! This was our first experience with GoCamp and the #VanLife. We are hooked and ready to book with them again! Thanks to the team. This is a great crew to work with!
Marshall Craig
GBSeal of approval Great van with great cooking resources, lots of flexibility on less ideal road conditions due to nice tanky tires (they mentioned they were working on it but the tire pressure dashlight is falsely on, be aware if you rent that this is normal). Bed is very functional and mechanically converts into couch. We’re unbelievably nice to give me a ride from the bus station, drop off on the weekend meant leaving car locked in parking lot without official drop off procedure. Lots of water store (went 6+ days as one person), no toilet, yes outdoor shower.
Lauren Thiel
GBDissatisfied with the Private Owners I… Dissatisfied with the Private Owners I rented from more than GoCamp as a service, but- this van was not in a good condition to be rented out and GoCamp should ensure that every van owner is more responsible than this. We had problems w battery drain (bad alternator so it never charged), leaky sun roof (which could not be resolved by us thru a whole night of rain), & a toilet that wouldn't flush. I really believe it all could have been avoided had the owner taken better care & interest in the proper operations of their van. Every day we spent time troubleshooting different problems, some safety issues that could cause serious damage to property, some corners cut/lack of proper solutions starting with all the galley drawers opening & slamming on our initial 4 hr drive to Moab. It makes for distracting noise/action while we adjust to navigating a new vehicle.. oh, but also add in the constant whistle of the sunroof.. We paid a lot of money to rent this van as a luxury w its modernizations & amenities but it ended up being a real drag & wasted time/money on our trip. I hope the owners are able to get Maisey in the proper shape before renting her out again, if not maybe they provide a bit more transparency of van's actual condition. All the unexpected issues cost us a lot of time, hassle, energy & stress on our what was supposed to be carefree & fun. Thanks for your understanding.
CustomerP2015
GBGood customer service GoCamp was very communicative and able to answer any questions I had before booking. I even booked the wrong amount of days and they were able to refund me for that extra day I booked. Very easy to use and work with. I didn’t have any issues come up during my trip or after but the van host was incredible and I can’t say enough great things about this experience! I was nervous after seeing some other van rental companies have bad reviews, but GoCamp was a smooth and pleasant experience all around.
Wendy
GBGreat Experience! Our experience with GoCamp was outstanding. Our family of three decided at the last minute to take a trip from Dallas to Jackson Hole, WY and wanted to make the travel part of the adventure. GoCamp helped us to find a vehicle that would accommodate the three of us, plus our large German Shepherd puppy. We were able to pack food, camping gear, and all of our other must-haves. We lived out of the van for two weeks and had everything that we needed. The process was easy, the people were friendly and helpful, and we will definitely use GoCamp again for our next cross-country adventure!