Not one thing didn’t break Not one thing didn’t break. Most importantly the latches that hold it closed. They repeatedly failed. Keys broke. Shocks that push it up failed. Trim fell off. Switch didn’t work for lights. Top warped and sunk traveling through Moab.

I was lucky but most others haven't been. Their partnership with having a 0% interest for 6mths was actually not accurate. Have a credit score of over 800 and was told my rate would be over 15%. Corey had no resolution and stopped correspondence. Decided to give then a chance and bought the tent. It was during Covid so everything was delayed. Many people experienced a 6mth+ wait. We were pleasantly surprised when ours randomly showed up after only a month, probably due to someone else's cancelation. Like others, there were no keys. Little return comms but we eventually got a set. The tent is great. We were fortunate to not have a damaged unit. If they can get their customer service and warranty figured out, they stand a decent chance.

Just don’t buy saving money and stay in good health. Buy somewhere else!!! 6 months Of waiting. Arrived damaged and with no keys. Terrible contact. No support. The shell got wave already and lost the shape. No support. No warranty in fact!!! Corey and his thief crew are silent!!! $4000.00 in garbage. They public fake reviews on instagram, FB and i other websites using pics without permission of the owners. We have support group on FB for all of the customers who have problem and they get caught with TORRO and left with they problems themselves. You can see how many of us!!! FB name: Torro Verified Customer

Never Again Product is good. Customer service is the worst I’ve ever seen. I would never buy anything from this business again.

Customer service = 0/10, Tent = 10/10 Your tents are awesome. Great quality. Exactly what’s advertised. Your customer service is non-existent. You never replied to my emails regarding my solar generator and solar panel that were never delivered (I emailed you once a day for over two weeks with zero courtesy response). Nobody answers your phone and your voicemail is full. I had to file a charge dispute with my credit card company to get my money back for those items. Several people that have seen my tent think it’s awesome. I’d love to tell them to buy one. However, I tell them to never buy from you because they may never get their products shipped and won’t be able to contact you.