Worst customer service possible. They shut their website down and customer service for a month, a lot of people never got their orders and left terrible reviews, they then erased all the negative reviews from their website and only left a couple of the good ones. Not a trustworthy company.

We love our Skylux RTT We love our Skylux RTT. It has provided us the freedom to take the next trail without really worrying if we will find a suitable campsite for a ground tent. Just park up on some rocks to level the Jeep and 5 minutes later you are hanging out in your own personal fort! We have gone on a bunch of adventures with it already and that feeling of joy sleeping in our fort has provided is only growing stronger! Thank you for elevating our camping experience!

Covid messed up everything but was… Covid messed up everything but was patient and so was the Torro team. They communicated with me as best they could and delivered my tent about 5 months later. It didn’t have the keys but they expedited them to me within a week. I couldn’t express how grateful I am and I love the tent. Thanks Torro off-road and I’m still expecting my gift for the delays lol!

Unfortunately Toro over promised and… Unfortunately Toro over promised and under delivered. They had every opportunity to inform people that the 8 to 12 week window was not going to happen. They didn't. Also my RTT arrived a bit damaged just like everyone else's. Not worth the hassle to try and have them fix it though. On top of this they forgot to send instructions and more importantly keys to open the RTT. Sadly this was a company I was excited to do business with that unfortunately failed to deliver.

Ordered my tent in January 2021 Ordered my tent in January 2021, after waiting 8 weeks emailed and received a response telling me I should receive a email with my tracking information soon. After waiting another month tried to contact the company without any response. I sent a registered letter canceling the order and requesting a refund. I received a email from Corey Johnson stating they had problems with their website provider and did not have access to the customer data. After the website came back up I have not been able to get back I touch with Mr. Johnson. I just want my money back and move on but will probably have to file a law suit. Wanted to support a up and coming small business but got took instead.