Love this tent We bought our Bantam last November. Have only had it out a limited number of times, with winter, but so far, love it. Solid quality. Excellent customer service. Only two areas needed improvements. The locking mechanism to close tent and the mattress. The foam mattress is fairly firm, as most rooftop tents are, so we purchased an additional self inflating pad. But otherwise, absolutely everything has been perfect. The product, for the price, was great. Especially with the additional insulation and awning and built in led lights.

Never Again Product is good. Customer service is the worst I’ve ever seen. I would never buy anything from this business again.

Ordered my Bataan Torro RTT on 18 Dec… Ordered my Bataan Torro RTT on 18 Dec 2020. After waiting patiently I called Torro and spoke directly to Cory Johnson, who told me my purchase would be shipped shortly after 20 Feb 2021 - it is now 5 May 2021 - Torro’s website has been down for weeks, their phone, both sales & customer service, have full voice-mailbox are/have been full and their e-mail is unresponsive. Check Torro’s street address - it's a USPS building. So has Torro abandoned their customers or just gone out of business and not told anyone. Clearly I can not recommend them.

High Quality Product I bought the skylux package and as a quality engineer I pay attention to details. The quality of this product is awesome. The canvas is thick and sturdy and the other parts of the box are well made and solid. It is easy to install and set up. Any questions I have had have been answered very quickly by customer service. I would highly recommend this to others.

Worst customer service possible. They shut their website down and customer service for a month, a lot of people never got their orders and left terrible reviews, they then erased all the negative reviews from their website and only left a couple of the good ones. Not a trustworthy company.