DO NOT EVER DO BUSINESS WITH TORRO OFFROAD After reading reviews on here, I feel fortunate I received my tent. I did not receive my 500w electric generator or solar panel. Like others on here, I get no response from emailing the company. I also cannot reach the company by phone and their voicemail is full. I disputed the charge for the products not delivered with my credit card company. If I had to guess, based on my experience with their lack of communication and now their website going offline, Torro went out of business. Even when their site was online and they were replying to my emails, they were very poor at providing updates during the very long production time. Do not order from them, even if they do come back online. The tent is awesome and very high quality. It's too bad that's the only thing they do well.

Ordered my Bataan Torro RTT on 18 Dec… Ordered my Bataan Torro RTT on 18 Dec 2020. After waiting patiently I called Torro and spoke directly to Cory Johnson, who told me my purchase would be shipped shortly after 20 Feb 2021 - it is now 5 May 2021 - Torro’s website has been down for weeks, their phone, both sales & customer service, have full voice-mailbox are/have been full and their e-mail is unresponsive. Check Torro’s street address - it's a USPS building. So has Torro abandoned their customers or just gone out of business and not told anyone. Clearly I can not recommend them.

Love this tent We bought our Bantam last November. Have only had it out a limited number of times, with winter, but so far, love it. Solid quality. Excellent customer service. Only two areas needed improvements. The locking mechanism to close tent and the mattress. The foam mattress is fairly firm, as most rooftop tents are, so we purchased an additional self inflating pad. But otherwise, absolutely everything has been perfect. The product, for the price, was great. Especially with the additional insulation and awning and built in led lights.

High Quality Product I bought the skylux package and as a quality engineer I pay attention to details. The quality of this product is awesome. The canvas is thick and sturdy and the other parts of the box are well made and solid. It is easy to install and set up. Any questions I have had have been answered very quickly by customer service. I would highly recommend this to others.

Amazing product that is built to last… Amazing product that is built to last with only a few teaks to their craftsmanship or quality control that would put this over the top to 5 stars. I don’t know if it’s a small company who are overwhelmed with emails, but sometimes it takes a little bit for them to get back. Service after the sale is very important to me and so far it seems like they’re trying, but just swamped. A couple things didn’t line up correctly with the insulation panels, the controller for the lights failed after a few uses, and the mounting bolts seem to be strong enough but a couple have bent while off road and had them snap off while dismounting with the provided wrench while stowing for the winter. All of these things are being addressed by the company and I’m glad they stand by their product.