Nickolas Haustein
GBWorst customer service possible. They shut their website down and customer service for a month, a lot of people never got their orders and left terrible reviews, they then erased all the negative reviews from their website and only left a couple of the good ones. Not a trustworthy company.
David Talbot
GBAmazing product that is built to last… Amazing product that is built to last with only a few teaks to their craftsmanship or quality control that would put this over the top to 5 stars. I don’t know if it’s a small company who are overwhelmed with emails, but sometimes it takes a little bit for them to get back. Service after the sale is very important to me and so far it seems like they’re trying, but just swamped. A couple things didn’t line up correctly with the insulation panels, the controller for the lights failed after a few uses, and the mounting bolts seem to be strong enough but a couple have bent while off road and had them snap off while dismounting with the provided wrench while stowing for the winter. All of these things are being addressed by the company and I’m glad they stand by their product.
C C
GBLove this tent We bought our Bantam last November. Have only had it out a limited number of times, with winter, but so far, love it. Solid quality. Excellent customer service. Only two areas needed improvements. The locking mechanism to close tent and the mattress. The foam mattress is fairly firm, as most rooftop tents are, so we purchased an additional self inflating pad. But otherwise, absolutely everything has been perfect. The product, for the price, was great. Especially with the additional insulation and awning and built in led lights.
Daniel Franz
GBI ordered my RTT from Torro Off road… I ordered my RTT from Torro Off road and It did take a while... covid issues, but I was very impressed with how Corey handled the delays and updates throughout the process. I did end receiving my RTT and it was very thing I hoped for and more. I would not hesitate to recommend this company again and really appreciate the communication through a very interesting time. Thanks again.
Daren J.
GBHigh Quality Product I bought the skylux package and as a quality engineer I pay attention to details. The quality of this product is awesome. The canvas is thick and sturdy and the other parts of the box are well made and solid. It is easy to install and set up. Any questions I have had have been answered very quickly by customer service. I would highly recommend this to others.