Trust me, avoid them!!!! I give one star because I cannot give zero. I ordered at the end of January and the page said I would’ve received it by the 19th of February (I wanted to give it as Valentines present and wouldn’t mind few days late). Is the 29th of February now and I did not receive any parcel at all! God knows where my parcel is. I’ve raised a complaint and all I received was “sorry for the delay”. Is such a joke. Don’t waste your money!! I’ve also asked for a refund and they refused to give me my money back. Avoid please!!!!!!!!!

UK order UK order. Got a email two weeks ago saying it’s on its way…two weeks later the tracking number says in transit and offers no other details.

Very late delivery Bought 4th December with a delivery date way before Christmas. No real apology, offer of a refund etc that this didn’t arrive for Christmas as promised (it was a present for my sister.) Finally delivered 29th Dec. Box was damaged and doesn’t actually seem to fit the canvas, paints and everything in properly. The product looks good, it’s just such a shame that the delivery was so late and the appearance was not good enough for a gift.

Happy customer The delivery took a little longer than promised, but it arrived in time for Christmas, and it was a truly delightful Christmas present. I will order again for Valentine's Day. I can recommend the paintbycanvas.com company to everyone.

Highly recommend for everyone I reached out to paint by canvas because I was interested in a custom print, and they were incredibly helpful and accommodating to my requests - with quick replies, too. Despite being on the other side of the world, I never had to wait long for a response. The order arrived at my doorstep within a week, packed securely and in excellent condition. I'm currently about halfway through working on one of them, and I'm thoroughly enjoying the process. The quality of the paints and brushes is impressive. Once I complete these, I will definitely be making another purchase. I wholeheartedly recommend paint by canvas to everyone!