All is well in the end As can be read here, there have been delays with the delivery. We were told that the delivery time from the order would be on average 15 days and we were already a bit worried whether the package would arrive in time for the birthday. I understand the long delivery time since the product is made individually from a photo sent by the customer. The package arrived well packed at the doorstep 15 days after the order, just on the recipient's birthday 😄 The delivery time is long, but it is clearly stated on the website and there are no problems as long as your order in time. The package was very well packed, so that 's a plus. We'll see what the final result looks like. I might order a new one for Mother's day if t he outcome looks good.

Momorable family moments I've now captured several family moments that allow me to relive them as I fill in the painting. It's extremely relaxing and meditative. The details are great, and the materials provided are of very good quality. Anyone with patience would enjoy this immensely.

100% satisfaction guarantee not honored When I ordered, there was a drop-down that said “frame”. They did not mean frame but meant stretcher with a mounted canvas. Because of how it was labeled, I did not order a “frame” but assumed it was on a stretcher. I called their customer service and asked how to remedy it, and they said that they could not. I then asked what their stated “100% satisfaction guaranteed” meant and they replied it was only for the painting itself. Some guarantee. I would be wary of this company.

Delayed - Like is the case with several other… Like is the case with several other recent reviews, our order has been substantially delayed and did not arrive in time for Christmas despite being ordered well in advance. Tracking information has indicated that it has been in US Customs in LA for 2 weeks. Company has not responded to numerous inquiries except with a form e-mail. Not sure if this a legit company. Definitely would not recommend.

Wrong / incomplete order. Avoid?? I received my order today. I had paid for stretched canvas, while I got rolled. I had paid for 10 additional brushes, which I never received. I have sent an email to them. If they correct my order, I will change my rating. But as of now I am very disappointed!!