Very good quality Have enjoyed completing 3 paintings, with another 3 to do. Great way to take your mind off things and have a wonderful piece of artwork to display. Have received many compliments. Great quality, orders tracked and very happy with the Company and range of designs. Recommend.

Fantastic canvas, exceptional frames Amazing! Your delivery speed is impressive. The paint-by-numbers kit is flawless from the template and paints to the picture of the finished painting, I absolutely love it. The only aspect I don't utilize is the brushes due to bristle fallout and detachment. I've ordered the mini brush set from you and am excited to use them today. The canvas frame is also excellent. I've tried kits from other paint-by-numbers companies, but they don't measure up to yours. Your frame is robust, secure and securely hlds the canvas in place. Your company is the one I would recommend to anyone seeking advice. I eagerly anticipate engaging in future painting projects.

100% satisfaction guarantee not honored When I ordered, there was a drop-down that said “frame”. They did not mean frame but meant stretcher with a mounted canvas. Because of how it was labeled, I did not order a “frame” but assumed it was on a stretcher. I called their customer service and asked how to remedy it, and they said that they could not. I then asked what their stated “100% satisfaction guaranteed” meant and they replied it was only for the painting itself. Some guarantee. I would be wary of this company.

All okay I ordered a custom paint by number set from a wedding photo. After placing the order, there was no word for 10 days. It eventually turned out that I hadn't added my email address to the order details, so the shipping information couldn't be sent. I wonder why it couldn't be sent to the phone number I provided? Well, the package finally arrived 12 days after ordering, and the end result is admittedly gorgeous. If you want to improve your operations, consider implementing phone notifications, not everyone has email, or it isn't checked often.

I encountered a glitch while making the… I encountered a glitch while making the purchase, prompting me to send an email to them a mere two minutes after finalising the order to adress the mishap. They managed to respond to my email within a few hours, duly correcting the dispatch details. The gift is currently en route to its rightful location!