Where is my Paintly order? Ordered Dec 5th for xmas. First tracking # referenced Austalia. I emailed Paintly for an update and received a tracking # referencing Linden, NJ. Newest tracking # references China. Giving two stars in Hope's of receiving my order by the end of January.

After a three-week wait and it appears… After a three-week wait and it appears the product came from China it did arrive and it was as website seller describes. Shipping is slow but transaction and products are satisfactory.

Delivery Very Slow - Might be Scam I ordered a few kits for my niece and nephew for Christmas because the website said the kits would “Deliver by 12/25”. I contacted customer service on 12/30 and they said they had not shipped because they get busy around the holidays. THEN WHY ADVERTISE DELIVERY BY XMAS?! It’s now about a month after ordering and the tracking info still says they are in China. Very upset that I wasted like $60 on this present when I could have ordered elsewhere. I should have looked at the TrustPilot reviews to start with. Reviews on Reddit say their paint comes dried out as well. DO NOT ORDER FROM PAINTLY.

Long Shipping times and Wrong Color palette Ordered on 1/24, shipment did not arrive until 2/10. I'm almost through the painting and I feel like this company did a very poor job of color matching to the photo I provided. The colors of me and my partners shirts are so close to skin color/background colors and some of the highlights on the shirts do not match whatsoever. It doesn't seem like they color matched correctly, however I am still going to finish and gift this to my partner for Valentines day. I just will not be purchasing from this company again due to the shipping inconvenience and the overall experience with the colors being slightly off.

As below As below, if I could give 0 stars I would. I wish I’d looked on here before ordering as it looks like this website is a total robbing SCAM!! Never received a confirmation email but my money was taken, used the tracking on shop which first said it has been delivered 2 hours ago then said paintly haven’t even given it to the delivery company. I have tried contacting paintly via the website, instagram DMs, story replies, multiple post comments, fb messenger and NOTHING! I’ve even tried the email address provided to the reviewers below and it was rejected ‘as it believed my email to be spam’ DO NOT ORDER FROM HERE!!!!!