Painting no show I ordered on 11th jan and a month later order status still says unfulfilled have emailed numerous times and nothing. Paintly is very unreliable they take your money so they are thieves don’t buy from these I am very stressed I will buy elsewhere I would have liked to have ordered more as my first two painting from you were excellent so that is why I ordered another one I think I just got scammed

Dont waste you time or money I'm having the same issue as everyone else. Purchaced an order early march. Never got a verification email. I contacted them early April and was told "Due to unforeseen production issues and downtime in our facilities, we have experienced unexpected delays in fulfilling orders, we anticipate that your order will be shipped out by next week". That was 3 weeks ago. And still nothing, not even a verification email. Don't waste your time with this company. Its disappointing as there was such a huge range of great looking products. Sadly, its not worth it.

I ordered a paint by numbers as a… I ordered a paint by numbers as a Christmas gift. It did not arrive by Christmas as it was suppose to. When it finally arrived I was not so please to find they shipped me a shirt instead of the paint by number that I definitely ordered.

Same misfortune as everyone else... Same misfortune as everyone else with Paintly products.... has been over a week and still no updates in shipping or ETA of both purchases of the Paintly paint by number framed canvas and the tracking service for Paintly.com is in a foreign language I am unable to read. Have emailed several times to Paintly.com with a contact name of "Olivia" in the address with no response, even had one come back as undeliverable from their website at Paintly.com

Delivery Very Slow - Might be Scam I ordered a few kits for my niece and nephew for Christmas because the website said the kits would “Deliver by 12/25”. I contacted customer service on 12/30 and they said they had not shipped because they get busy around the holidays. THEN WHY ADVERTISE DELIVERY BY XMAS?! It’s now about a month after ordering and the tracking info still says they are in China. Very upset that I wasted like $60 on this present when I could have ordered elsewhere. I should have looked at the TrustPilot reviews to start with. Reviews on Reddit say their paint comes dried out as well. DO NOT ORDER FROM PAINTLY.