As below As below, if I could give 0 stars I would. I wish I’d looked on here before ordering as it looks like this website is a total robbing SCAM!! Never received a confirmation email but my money was taken, used the tracking on shop which first said it has been delivered 2 hours ago then said paintly haven’t even given it to the delivery company. I have tried contacting paintly via the website, instagram DMs, story replies, multiple post comments, fb messenger and NOTHING! I’ve even tried the email address provided to the reviewers below and it was rejected ‘as it believed my email to be spam’ DO NOT ORDER FROM HERE!!!!!

DO NOT ORDER FROM THEM Just like everyone else's review. Ordered back in November it's now January still have received nothing. Tried to contact them and get no response. Have been given 3 different tracking numbers none of which work. Do not order from them. Going to try to dispute the charge with my credit card.

Missing/Wrong Paint I ordered the 36 color paint kit last year before Christmas as a gift. It was discovered during unpacking that one of the paint colors shipped did not match the instructions and intended colors. I contacted customer service and had to go back and forth with them and send pics 5-6 times, a real pain. They said they would send a replacement paint, but never followed through. Very disappointing experience.

Don't waste your time and money Don't waste your time and money. I tried a painting I was excited to do only to find that the paint pots had numbers that didn't match the legend they give you, so all the colors would be wrong in the painting. Made in chiba so takes forever to get and then no customer service. Extremely disappointed.

I ordered a paint by numbers as a… I ordered a paint by numbers as a Christmas gift. It did not arrive by Christmas as it was suppose to. When it finally arrived I was not so please to find they shipped me a shirt instead of the paint by number that I definitely ordered.