Maolin Yeh
GBThe person installed the hood is very… The person installed the hood is very efficient and patient to explain how to use it.
Simon Chang
GBI bought 7 pacific hoods past 25 years… I bought 7 pacific hoods past 25 years for different houses Last one I had SC8236S 2013 steam doesn’t come anymore, parts problems I replaced the GU10 LED 5000k 3 W light bulbs working perfect for years The one I bought now the light not bright at all terrible The long light I haven’t found any replacement , do you have any better brighter light I can buy , let me know I bought the pacific hoods from MCS in San Gabriel from the past . Thanks
Shiouyin Houng
GBWhen ordering online When ordering online, it asked my cell phone number and email, but after placed the order, I did not receive any confirmation with the model I ordered. I wonder if the order went through without any mistakes. But there is not way to find out even I called but no body answered the phone.
Elsie Lo
GBGood customer service Customer service is good, especially Ms. IP in San Francisco store, she is very helpful for my inquiries and assisted me schedule a replacement installation in very efficient manner. Also, the technician is very efficient and on time. Thanks Pacific
SHUJIE Chen
GBWhen you cook a lot, you need a good hood.... My range hood came with the house was mounted very low (19.5" from stove top) and it finally stopped working. I compared various brand and picked SC9830 because it's strong capabilities and qualities. The best part I like is the cleaning features. No more oil mesh , no more parts to pop off for soak and scrub. The steam feature makes cleaning easier and happy wife means happy life. More cooking and more joy. Lifetime motor warranty and limited parts warranty. We we really wanted one that will be with us as long as we are in this house. Asked lots questions. Customer service was fast and responsive. I don't live in LA so I don't qualify for free installation took my husband a handful of struggles to cut the cabinets and mount this beautiful hood. We loved it and we recommend to everyone who is considering getting a new range hood.