Edward did a good job for us Edward did a good job for us. He gives us suggestion and advice . it helps , Thank you Edward!

Very good installation The installer was efficient and quick in the installation. Very professional. Removed all debris and boxes. Took my old microwave oven away with him. Saved me hassle of disposing the microwave oven. Satisfied.

Good customer service Customer service is good, especially Ms. IP in San Francisco store, she is very helpful for my inquiries and assisted me schedule a replacement installation in very efficient manner. Also, the technician is very efficient and on time. Thanks Pacific

We have We have been using this product before, we really love it, later on We change to another product to try it out to compare finally we still have to go back to Pacific this is a great product ever had thank you so much for the excellent service greatly appreciated...

When you cook a lot, you need a good hood.... My range hood came with the house was mounted very low (19.5" from stove top) and it finally stopped working. I compared various brand and picked SC9830 because it's strong capabilities and qualities. The best part I like is the cleaning features. No more oil mesh , no more parts to pop off for soak and scrub. The steam feature makes cleaning easier and happy wife means happy life. More cooking and more joy. Lifetime motor warranty and limited parts warranty. We we really wanted one that will be with us as long as we are in this house. Asked lots questions. Customer service was fast and responsive. I don't live in LA so I don't qualify for free installation took my husband a handful of struggles to cut the cabinets and mount this beautiful hood. We loved it and we recommend to everyone who is considering getting a new range hood.