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Hudson Reed USA

http://usa.hudsonreed.com

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4.35

Based on 20 Reviews

70.00%

15.00%

0.00%

10.00%

5.00%

About Hudson Reed USA

Hudson Reed is a global business, which specialises in the supply of designer radiators, hydronic towel warmers, showers, shower panels and faucets, in contemporary and traditional styles all at lower prices than your local bathroom stores. The price you see for the products on the Hudson Reed USA website is the price you pay no added taxes or duty. All our products comply totally with US and Canadian specifications and regulations. Products are shipped by UPS or FedEx from our state-of-the-art warehouse located in Pennsylvania. Established 25 years ago, in Burnley, Lancashire, UK, Hudson Reed sells its products through websites in 10 countries. With no expensive shops, showrooms, advertising or brochures, we are able to make luxury bathroom products affordable for 10,000 customers a month.

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Great product and service - FedEx is awful I bought two of the 1000W electric radiators for our living room. The first set were pretty badly damaged from shipping. Hudson Reed's customer service on this issue was great, though, and they sent me two replacement radiators pretty quickly with more padding on the packaging. One of them was still a bit dinged but otherwise they were fine. The products themselves work and look great! While I'm pleased with Hudson Reed's customer service in fixing this issue, it's annoying that we still need to get rid of a couple damaged (and really heavy) radiators. From looking at other reviews, it seems several North America customers have this same issue. I'd suggest HR drops FedEx as their carrier for these.

I had bought a radiator from Hudson… I had bought a radiator from Hudson Reed about 20 years ago, it was a towel warmer with a ceramic coating. It began to corrode and needed to be replaced so I ordered what I thought was the exact same radiator. When the technician arrived to install it we found out that the valve sizes had been reduced from 3/4 inch to a 1/2 inch and the valves had restricted flow thus I was only able to heat the new radiator and none after in line. Spent and additional $2000 to figure out how to get the whole boiler system working to heat my house. I would suggest that in your advertisements that you list the specifications sizes for all connections and to also list the flow rates thru the radiator itself.

SHIPPING ISSUES WITH QUICK FIX AND POSSITIVE RESULTS ALTHOUGH WE HAD SOME SHIPPING ISSUES HUDSON REED TOOK CARE OF THE SITUATION AND MADE IT RIGHT. MY EMAILS AND CORRESPONDENCE WERE ANSWERED FAST AND WITH CONCERN.

Couldn’t have been any easier doing… Couldn’t have been any easier doing business with this company. Quality is great. Shipping and delivery could not have been faster if they hand delivered it.

Above and Beyond We have never ordered or used any type of radiator to heat our home. Your customer service department is phenomenal! They walked us through every step with an explanation of why or why not made sure we had everything ordered and any contact numbers incase of an issue. Can not thank them enough

Hudson Reed USA

http://usa.hudsonreed.com

About Hudson Reed USA

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Larry Moucha

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Catherine Conway

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