Hudson Reed USA

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4.35
Based on 20 Reviews

5

70.00%

4

15.00%

3

0.00%

2

10.00%

1

5.00%
About Hudson Reed USA

Hudson Reed is a global business, which specialises in the supply of designer radiators, hydronic towel warmers, showers, shower panels and faucets, in contemporary and traditional styles all at lower prices than your local bathroom stores. The price you see for the products on the Hudson Reed USA website is the price you pay no added taxes or duty. All our products comply totally with US and Canadian specifications and regulations. Products are shipped by UPS or FedEx from our state-of-the-art warehouse located in Pennsylvania. Established 25 years ago, in Burnley, Lancashire, UK, Hudson Reed sells its products through websites in 10 countries. With no expensive shops, showrooms, advertising or brochures, we are able to make luxury bathroom products affordable for 10,000 customers a month.

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PLCS
GB

Above and Beyond We have never ordered or used any type of radiator to heat our home. Your customer service department is phenomenal! They walked us through every step with an explanation of why or why not made sure we had everything ordered and any contact numbers incase of an issue. Can not thank them enough

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DAVID
GB

SHIPPING ISSUES WITH QUICK FIX AND POSSITIVE RESULTS ALTHOUGH WE HAD SOME SHIPPING ISSUES HUDSON REED TOOK CARE OF THE SITUATION AND MADE IT RIGHT. MY EMAILS AND CORRESPONDENCE WERE ANSWERED FAST AND WITH CONCERN.

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Heritage Mechanical
GB

Thank you! Hudson Reed offers a fantastic line-up of quality products and a stellar team behind the phone in both sales and customer service. We ordered five Revive - Vertical units for a small job here in the U.S. They were packaged very well and delivered in a very reasonable amount of time. The radiators have a flawless finish and are well designed and well constructed. As a small business in Maine, we appreciate he ease of doing business with Hudson Reed and look forward to continuing to do so in the future.

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chris kelly
GB

Problem solved quickly The experience was complicated in the respect that the company was supportive and did everything they could to make the experience work. Unfortunately Fed X damaged the radiator and Hudson Reed had to send a new one. I sent a note with pictures and the next day they sent me a new one. The project had to be slowed because of this minor part. They made it right as quickly as they could, thank you Curtis.

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Brian
GB

Great product and service - FedEx is awful I bought two of the 1000W electric radiators for our living room. The first set were pretty badly damaged from shipping. Hudson Reed's customer service on this issue was great, though, and they sent me two replacement radiators pretty quickly with more padding on the packaging. One of them was still a bit dinged but otherwise they were fine. The products themselves work and look great! While I'm pleased with Hudson Reed's customer service in fixing this issue, it's annoying that we still need to get rid of a couple damaged (and really heavy) radiators. From looking at other reviews, it seems several North America customers have this same issue. I'd suggest HR drops FedEx as their carrier for these.

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