Couldn’t have been any easier doing… Couldn’t have been any easier doing business with this company. Quality is great. Shipping and delivery could not have been faster if they hand delivered it.

It seems to do what it’s supposed… Product seems to do what it’s supposed to do. Looks great. And the responsiveness with inquiries was excellent. Product delivery updates were good to have and product came in a timely manner

This is my third review This is my third review. It went from one star to three and now back to one. Rather than detailing the first totally unsatisfactory train of events, let me just say that the product that was ultimately sent -- at a discounted price because of the previous chaos -- was the wrong one. I hoped it would work, but it is less than satisfactory, certainly not as good a the original. I'll sum up by saying that I'm glad I don't need any of H-R's cast iron registers!

Great customer service Great customer service. We had technical questions and those were addressed via phone call. Payment and shipping went smoothly, and the products arrived very well packaged and therefore undamaged and included all needed accessories.

Great product and service - FedEx is awful I bought two of the 1000W electric radiators for our living room. The first set were pretty badly damaged from shipping. Hudson Reed's customer service on this issue was great, though, and they sent me two replacement radiators pretty quickly with more padding on the packaging. One of them was still a bit dinged but otherwise they were fine. The products themselves work and look great! While I'm pleased with Hudson Reed's customer service in fixing this issue, it's annoying that we still need to get rid of a couple damaged (and really heavy) radiators. From looking at other reviews, it seems several North America customers have this same issue. I'd suggest HR drops FedEx as their carrier for these.