Ordered Two Radiators and one came… Ordered Two Radiators and one came dented and the other one was Lost by Fedex. Spoke to Amanda and she sent out Two new Replacements and wasn't damaged. Would Order from again Nice Looking Products.

Good customer service Hello, I’m a Plumber, i purchased this heated towel bar from your company because the building prints specified it. A couple days after placing the order i found out the customer had changed their mind and told the contractor but not me. I sent a email to your customer support about needing to return this product and they were very helpful and explained what i needed to do. I should receive my refund soon. Thanks for your great customer service.

This is my third review This is my third review. It went from one star to three and now back to one. Rather than detailing the first totally unsatisfactory train of events, let me just say that the product that was ultimately sent -- at a discounted price because of the previous chaos -- was the wrong one. I hoped it would work, but it is less than satisfactory, certainly not as good a the original. I'll sum up by saying that I'm glad I don't need any of H-R's cast iron registers!

quick shipment quick shipment, great quality product, good communication, only tweak that might have helped was that if I had known the item was shipping not from USA but from Europe, then I would have used my Canadian (final) address and saved all the hassle and duties of shipping to my USA address, otherwise all good. I would order from Hudson Reed again anytime.

The radiators were not delivered on… The radiators were not delivered on time, at least one was damaged, and parts were missing at the time of delivery.