Laura D
GBThey made a mistake with my order (sent… They made a mistake with my order (sent one of my items to someone else) but responded to my request to make it right. They shipped the second item quickly and apologized for the mistake and delay. That’s good business.
Ben
GBReceived prompt pre-purchase answer to… Received prompt pre-purchase answer to my question on product warranty. Great price for this Hansgrohe cartridge. Item well packaged for shipment. Hopefully my DIY installation goes well.
Gerson Garcia
GBI chose Decorative Plumbing Pros to… I chose Decorative Plumbing Pros to review because I am a female in my late sixties that does a lot of my own home improvement work. This summer has been a lot of work building. They were always friendly and glad to help. Thank you to all who help me keep doing my own work
Peter V
GBToto THU460.6D-A Drain Valve (flush… I was able to purchase the Toto toilet drain valve in less than 5 minutes after wasting excessive time trying to buy one from Lowes and Home Depot. I called the 800 number 15 minutes after Friday posted closing service hours and phone was answered by knowledgeable CSR that knew the Toto product line and application. Based on my experience I would recommend their service and pricing. This new Toto tower valve design finally solved my leaking toilet flapper that has been a problem for years. Extremely easy to install.
Sherri Frost
GBGreat customer service! Great customer service! Fantastic follow up by customer service re: the status of my shipment.