Toto THU460.6D-A Drain Valve (flush… I was able to purchase the Toto toilet drain valve in less than 5 minutes after wasting excessive time trying to buy one from Lowes and Home Depot. I called the 800 number 15 minutes after Friday posted closing service hours and phone was answered by knowledgeable CSR that knew the Toto product line and application. Based on my experience I would recommend their service and pricing. This new Toto tower valve design finally solved my leaking toilet flapper that has been a problem for years. Extremely easy to install.

Fantastic Customer Service Scott from DPP was the epitome of Customer Service. Polite, patient, and very helpful. I needed a unique part and was struggling to find out which was the proper replacement. Scott was essential and helped deduce which part was truly required for the job I had. I will definitely be sharing details on DPP with other friends working on bathroom remodels. Thanks again! Kai

Received prompt pre-purchase answer to… Received prompt pre-purchase answer to my question on product warranty. Great price for this Hansgrohe cartridge. Item well packaged for shipment. Hopefully my DIY installation goes well.

Ordered a Toto toilet tank I dealt with Brian at Decorative Plumbing and want to say that he went above and beyond in customer service. He was professional and pleasant to talk to. I needed a Toto toilet tank, and he found the model I needed and gave me a very fair price. It was less expensive than the local plumbing suppliers I had looked at. It arrived as scheduled. I would highly recommend Decorative Plumbing Pros, and if your lucky enough to get Brian you'll see what I have stated as being true. Thank you Brian, for all the help you provided !!! Joe

Great customer service! Great customer service! Fantastic follow up by customer service re: the status of my shipment.