The drawer pulls I purchased are all… The drawer pulls I purchased are all tarnished. I am going to have to buy some kind of metal cleaner to remove the tarnish. If it was not for the fact that this model of drawer pull has been discontinued I would have returned them. I looked at 5 different companies who were all out of stock for this item. I needed 3 more for the dresser I have, so I purchasd an additional one in case it is needed in the future.

Excellent service! Excellent service! My husband and I desperately were searching for missing hardware for our new Duravit toilet. Everywhere else it was going to take 3-6 weeks, but Scott at Decorative Plumbing had the missing hardware in their stock and overnighted it to us. He was incredibly helpful, thorough, and friendly. Honestly was a lifesaver and we're forever appreciative.

Great customer service! Great customer service! Fantastic follow up by customer service re: the status of my shipment.

Not a Franke manufactured part I believe I did not receive the name brand product (Franke) but rather a generic. On the DCP website, they show a picture of the part in a package that has the name Franke, suggesting that the product is made by Franke. However, I received the part in a plain plastic bag, suggesting it is a generic replacement part, that might not last as long. Otherwise I would have given a 5 star rating.

Helpful/expert advice - greatly appreciated! I needed parts to fix old locking mechanism on 20-year-old doorknobs. I’m not really a do-it-yourselfer, but thought I knew part numbers. He asked for project photos for his own review/expert advice and then confirmed his assessment by calling the manufacturer before booking the order. Of course his revised parts numbers worked great. I’m a fan of Decorative Plumbing!!!