Laura D
GBThey made a mistake with my order (sent… They made a mistake with my order (sent one of my items to someone else) but responded to my request to make it right. They shipped the second item quickly and apologized for the mistake and delay. That’s good business.
Ben
GBReceived prompt pre-purchase answer to… Received prompt pre-purchase answer to my question on product warranty. Great price for this Hansgrohe cartridge. Item well packaged for shipment. Hopefully my DIY installation goes well.
Gerson Garcia
GBI chose Decorative Plumbing Pros to… I chose Decorative Plumbing Pros to review because I am a female in my late sixties that does a lot of my own home improvement work. This summer has been a lot of work building. They were always friendly and glad to help. Thank you to all who help me keep doing my own work
Leslie
GBPositive Experience I found a hard to find item here at a very good price. Customer Service (Gibi) was very helpful. Advised back order time up front and advised shipping information as requested. Item was as described and well packaged. I would order from this company again.
MICHAEL Homeowner
GBGibi and her team were GREAT in helping… Gibi and her team were GREAT in helping me get the right parts for my specific Duravit basin.. She went ABOVE and BEYOND to make sure my issues were addressed and had GREAT communication skills. Her customer service was 5-stars and would give her more but that’s the limit .