A2b tubs

11 bridge street pilsley, s459bu, chesterfield, United Kingdom
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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

0.00%

1

10.00%
About A2b tubs

WE ARE UK BASED COMPANY SPECIALIZING IN ALL YOUR HOT TUB/SWIM SPA NEEDS. WE SPECIALIZE IN REMOVALS AND RELOCATION OF HOT TUBS. WE HAVE FULLY QUALIFIED TECHS FOR REPAIRS AND SERVICE. COMPETITIVELY PRICED

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Warren Cobb
GB

Brilliant from start to end From the initial contact with Jay to the delivery with Kyle and colleague, it’s been a superb service. I am no expert when it comes to hot tubs, but the gentleman have guided me at every stage. Kept it simple, no over complications, quick communications, and competitively priced. Thank you.

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Alex James
GB

Great service Great guys, very professional and made moving and transporting a heavy hot tub look really easy. Been brilliant after as well with advice when I’ve needed it. 👍

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Richard Roberts
GB

Truly amazing service Truly amazing service. Emergency help needed for holiday cottage with guests in. Turned around in just over a day with the hot tub needing a lot of work. Price all agreed in advance. Cannot thank the team enough!

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Jacqueline Dillon-White
GB

Bully boy tactics We have previously dealt with this company without a problem. We then decided to have the hot tub serviced and used A2B tubs again. Found the whole experience this time to very haphazard and unprofessional! I emailed with a fault that I wanted looked at during the service. When the lads arrived they had no knowledge of the fault, although give them their dues they did fix it (it was just a fuse that needed replacing). They dragged wet equipment and wore muddy wet shoes through the house on multiple trips to the van. After about the fourth trip they asked "ohh should we have taken it through the garage"....umm yeah! That would have been helpful. They were obviously busy and left whilst the hot tub was filling (I understand it's time consuming) but they couldn't demonstrate or test it without water in it! They advised me to wait til it was full and then power it back on. If I found any problems to contact them and they could come back the next day. Given that this was now gone 3pm and the tub take's a long time to fill and heat I wasn't able to use it that evening or verify that it was working! Woke the next morning to a text message (sent at 9.40pm) saying "Hi is it all paid?". When I replied saying I'd not had chance to check that it was working yet I just got bombarded with rude messages back. The invoice left clearly stated that I had 2 over week's to pay (10th May) so I'm not sure why the bully boy tactics were necessary! The owner Jay, who was actually one of the lads who visited was very unprofessional, rude and I won't be using him again!

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Catherine Hope
GB

Great service throughout I contacted them to sell my hot tub. They were very professional throughout and the team who collected my tub were amazing throughout the pick up despite pouring rain. They just kept smiling until the job was done. Very impressed. Thank you

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