we live in Norfolk we live in Norfolk. called to get a price for hot tub re-location as they came recommended by the company we purchased our hot tub from. called to make arrangements and they happened to be in the area that day and our hot tub was collected and relocated within 7 hours of me contacting them. absolutely fantastic service and guys who came to do the move for us were very professional and very helpful. thanks again for fitting us in last minute, we won’t try and do it ourselves again.

Luso spas I highly recommend and I must… Luso spas I highly recommend and I must say that I took on the task of changing the pcb board as it was taken out by the monsoon we had earlier in the year. Jay sent the part the very next day and a few months later I changed it. Jay then rang and personally stepped me through the configuration to process so it recognised my tub setup. Can’t sing his praises enough. One very happy customer and more importantly my wife. Thanks Jay customer support of the highest standard.

My Tidal Fit swim spa My Tidal Fit swim spa, one month out of warranty from another supplier, broke. Their 'laid back' response, "We'll have to order a new circulation pump from the manufacturer cost £185 plus £180 to fit. We don't know when it will arrive but have booked a provisional visit in ten days time in case the pump has arrived by then." I rang A2b tubs late on Friday afternoon and explained the situation. At eight o'clock on Monday morning two engineers arrived from A2b tested the swim spa and fitted a new heater coil. "Nothing wrong with the pump," they explained. Total cost of the repair £200 including parts and labour. Staggering since I'm in South-Wales and the engineers travelled from Chesterfield. Excellent, honest service from A2b which I cannot fault.

Brilliant Service I recently had a 12 year old hot tub cut up and removed from my garden. It had to go through the laundry room and garage. It proved very difficult to cut and pouring rain did not help. Kyle and his colleague worked all morning and they left everywhere immaculate. The booking was made by Jay answering my enquiry quickly and providing the cost straight away. This company deserves 5 stars and I would certainly recommend it.

Unfortunately a very poor experience Unfortunately a very poor experience! After paying a deposit to have our tub relocated our house sale fell through. Contacted this company many times when we were ready to move. Takes forever to reply and when they do they then wanted to quote for the job! In the end we ended up having to leave our hot tub with the house! Extremely poor at communicating and worse at actually carrying out the job just because there was a big change of dates! I asked for a refund of deposit when they asked to quote for the job…. Needless to say I was flat turned down 5 days after I asked!