Excellent customer service on refund My order was placed on line over a weekend. First thing Monday morning I received an email telling me my tile was on back order and would not be available until at least July. I appreciate the prompt customer service. As I need my tile prior to this date I ended up canceling my order. The order was refunded promptly. Although I cannot speak to the product, I do say the customer service was excellent. Even when it came to canceling business. I would recommend this company based on this service.

Great experience Great price on the tile with low cost shipping. Impressive packaging and fast turn around for delivery of our order. Customer service was very friendly and helpful when I had questions before and after I ordered. I highly recommend this company for your tile needs.

Ordering from HomeDecor AZ was easy and exactly what I was looking for Ordering from HomeDecor AZ was easy and shipping options/pricing was great. My order shipped in the estimated processing time and was received quickly. Packing was very well done and protected the tile from potential damage. I was very pleased!

Products/Customer Service I ordered a bunch of tile, sconces, light fixtures, and faucets to finish up the remodeling of my house. Not only was shipping extremely fast and efficient, but the products that came were absolutely beautiful. Also, the customer service is top notch at Homedecoraz. Easy to talk with, easy payments, and just overall friendly pleasant people. Will definitely be ordering again. -Kris

Quick Replacement of Damaged Items Although my order arrived damaged, they worked quickly to get everything replaced. As far as the customer service goes; absolutely 5 stars. They were very responsive and courteous, righting the situation quickly and efficiently. I only gave them 4 stars however, because the original order arrived from AZ very poorly packed, which resulted in every sheet of tile being damaged upon arrival. The replacements came directly from the manufacturer, and were packed much, much better.