bought tile for backsplash bought tile for backsplash. Figured incorrectly and was 5 sq. ft. approx short.The business I had purchased them from said item was discontinued and was of absolutely no help. "Can't get it". I spent 2 minutes online and had tile in my hand 4 days later. good price and excellent shipping rate. will give HomeDecor full positive rating on all categories. Thank you. Tom Gibb. Age 67

Multiple concerns No on ever answers the phone or calls back. Definitely not a 24/7 customer service line. Finally got through to someone calling their local phone number versus the Toll Free number. That person did help us but I couldn't even find out if the product we needed was available until I actually ordered it.

Repeat customer/ Household projects during quarantine. I have been fulfilling all of my house hold projects since the stay at home order. Home DecorAZ has become my #1 ordering site. I have ordered all of my supplies from them and plan on doing more. Each order is absolutely flawless. Customer service is top notch and my orders usually come within a week.

Excellent customer service on refund My order was placed on line over a weekend. First thing Monday morning I received an email telling me my tile was on back order and would not be available until at least July. I appreciate the prompt customer service. As I need my tile prior to this date I ended up canceling my order. The order was refunded promptly. Although I cannot speak to the product, I do say the customer service was excellent. Even when it came to canceling business. I would recommend this company based on this service.

Excellent merchant Very good selection. Excellent pricing. Very responsive. Fast and satisfactory delivery. They had items we ordered not only at better price but some local merchants couldn't deliver for a few weeks. We received our products in days. We'll be back!