Sal C.
GBExcellent merchant Very good selection. Excellent pricing. Very responsive. Fast and satisfactory delivery. They had items we ordered not only at better price but some local merchants couldn't deliver for a few weeks. We received our products in days. We'll be back!
Ronald J
GBQuick Replacement of Damaged Items Although my order arrived damaged, they worked quickly to get everything replaced. As far as the customer service goes; absolutely 5 stars. They were very responsive and courteous, righting the situation quickly and efficiently. I only gave them 4 stars however, because the original order arrived from AZ very poorly packed, which resulted in every sheet of tile being damaged upon arrival. The replacements came directly from the manufacturer, and were packed much, much better.
TOM GIBB
GBbought tile for backsplash bought tile for backsplash. Figured incorrectly and was 5 sq. ft. approx short.The business I had purchased them from said item was discontinued and was of absolutely no help. "Can't get it". I spent 2 minutes online and had tile in my hand 4 days later. good price and excellent shipping rate. will give HomeDecor full positive rating on all categories. Thank you. Tom Gibb. Age 67
Jennifer
GBExcellent customer service on refund My order was placed on line over a weekend. First thing Monday morning I received an email telling me my tile was on back order and would not be available until at least July. I appreciate the prompt customer service. As I need my tile prior to this date I ended up canceling my order. The order was refunded promptly. Although I cannot speak to the product, I do say the customer service was excellent. Even when it came to canceling business. I would recommend this company based on this service.
Kris
GBProducts/Customer Service I ordered a bunch of tile, sconces, light fixtures, and faucets to finish up the remodeling of my house. Not only was shipping extremely fast and efficient, but the products that came were absolutely beautiful. Also, the customer service is top notch at Homedecoraz. Easy to talk with, easy payments, and just overall friendly pleasant people. Will definitely be ordering again. -Kris