Wonderful small business providing… Wonderful small business providing prompt service, quality products and educational materials. I highly recommend!

Poor communicaton Not sure why, perhaps to their re-organizing but very poor communication. Order was acknowledge promptly but then nothing for almost 2 weeks. This was a drop shipment, but still seemed inappropriately quiet. Contacted Pantry Paratus by email and then left a phone message a day or two later. Next thing I got from them was the tracking number for the order and that's all. Glad to receive my product but poor communication. Probably would not use them again.

Pantry Paratus was easy to shop and … Pantry Paratus was easy to shop and find the item that I was looking for. Checkout was easy and after my order was placed, they wasted no time in getting my order shipped. I received my order in good time and in good condition.

Well I let another one get underneath … Well I let another one get underneath me. While searching for a chop rite grinder on the internet I avoided the retailers that said "out of stock". Pantry Paratus said "in stock" so I pulled the trigger and ordered it. Then here comes the email saying it is out of stock and will ship direct from manufacturer, in about 2 weeks. That was 11 days ago. We'll see what happens. One thing that did happen, my credit card was charged instantly. All this tells me they are likely one of the thousands of outfits that stock nothing, just run a slick website that looks like a retailer then ship direct from manufacturer. It worked though, they got their 1 and only sale out of me.

Most companies I purchase from offer a better shipping policy. Most companies I purchase from offer free shipping if we spend $ 50.00. I enjoy my purchase from you but know you'd make more profit from me, more regularly, with a more generous shipping policy.