Great company with great customer service. I ordered a knife for my grinder and either I ordered the wrong item or I was shipped the wrong item by mistake. Nevertheless I made one phone call to customer service explaining my situation and two days later I received the right item through express mail. They were great at understanding and were very pleased to help me. I am now one happy customer. I will be doing business again with Pantry Paratus.

Quality of products exceeded only by customer service! The fine folks at Pantry Paratus offer ONLY products that they can personally recommend, so I know that I am buying the best of the best. And all it takes it a quick conversation with Chaya at Pantry Paratus to help me select the best products for ME. When I chatted with Chaya a few weeks ago, she steered me to the less expensive pressure canner of the two that I was considering to buy. How many other business owners will try to get you to spend LESS money? Needless to say, I'm a customer for life!

Pantry paratus I love this business on so many levels! First, they offer products that you can't find in the box stores and the quality of merchandise is exceptional. Second, in this day where "customer service" means pushing buttons on the phone or speaking to someone half a world away, P.P. has stayed true to caring about the customer. It's like talking to a friend. Finally, there are the blogs. Both informative and entertaining, the blogs have become some of my favorite reading. If they were put into a book, it would be a best seller. Pantry Paratus, you'll always be part of my family!

Well I let another one get underneath … Well I let another one get underneath me. While searching for a chop rite grinder on the internet I avoided the retailers that said "out of stock". Pantry Paratus said "in stock" so I pulled the trigger and ordered it. Then here comes the email saying it is out of stock and will ship direct from manufacturer, in about 2 weeks. That was 11 days ago. We'll see what happens. One thing that did happen, my credit card was charged instantly. All this tells me they are likely one of the thousands of outfits that stock nothing, just run a slick website that looks like a retailer then ship direct from manufacturer. It worked though, they got their 1 and only sale out of me.

Customer Service at its best! It's one thing to say the customer is important, it's entirely different to treat each customer concern as if it's the most important issue in your business. Pantry Paratus not only carries unusual items but is there when you have questions about how to use them! Thanks Pantry Paratus!!